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Hiring For International Voice Process

4 weeks ago

Gurugram Delhi Noida, India Expert Staffing Solutions New Delhi Full time

Job Description Job description: - We are hiring forInternational BPOsforVoice process only, catering to theUS and UK marketsinCustomer Service, Sales, and 3rd Party Collections(inbound and outbound). Role & responsibilities: - Handle incoming and outgoing customer calls professionally and efficiently. - Assist customers with their queries, concerns, and product/service-related issues. - Provide product/service information and guide customers through troubleshooting steps when needed. - Provide accurate information and resolve customer problems in a timely manner. - Adhere to company policies, processes, and compliance guidelines. - Ensure first call resolution and deliver an excellent customer experience.