Territory Business Executive

Summary The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner Key Responsibilities Develop business plans and implement related activities like customer events sales marketing campaigns sales presentations necessary to achieve agreed objectives Accountable for achieving agreed sales productivity and performance targets within agreed budgets and timescales provide Key account hospital network support market access support including referral networks Have a deep understanding in the respective specialist area and priority products Maintain and enhance knowledge of products product strategy positioning key messages programs company developments customers and competitors Achieve agreed contact coverage and frequency targets through various communication channels ensure customer satisfaction and best in class customer relationship ensure the accurate and timely completion of all reports handle enquiries and complaints quickly and professionally and in accordance with company procedures Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives provide input into effective use of promotional funds and territory sales forecasting Follow all adverse events guidelines and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices In case of a Manager Leader the person is responsible for the sales planning target reporting and knowledge of the team account and of himself herself Reporting of technical complaints adverse events special case scenarios related to Novartis products within 24 hours of receipt Distribution of marketing samples where applicable Achievement of sales revenue and market share targets vs plan Responsible for budget allocated to cover customer activities Customer Satisfaction and Customer relationship building Maintenance of Key Accounts -Sales Planning and Reporting Essential requirement 2 Sales experience in Healthcare Pharma related business established Network to target Customer Group desirable Territory knowledge is must Science educational background is must B Sc B Pharma Good communication skills Desirable Requirements Super specialty experienceWhy Novartis Our purpose is to reimagine medicine to improve and extend peoples lives and our vision is to become the most valued and trusted medicines company in the world How can we achieve this With our people It is our associates that drive us each day to reach our ambitions Be a part of this mission and join us Learn more here Youll receive You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook Commitment to Diversity and Inclusion Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities If because of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in order to perform the essential functions of a position please send an e-mail to and let us know the nature of your request and your contact information Please include the job requisition number in your messageJoin our Novartis Network If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities join the Novartis Network here Skills Desired Account Management Commercial Excellence Communication Skills Compliance Conflict Management Cross-Functional Coordination Customer Insights Ethics Healthcare Sector Influencing Skills Negotiation Skills Selling Skills Technical Skills