Resident Engineer

Job Description Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business, the company's solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture. Want to join the leader in AI-powered data security Cohesity is seeking an experienced Resident Engineer to serve as a dedicated technical advisor for one of our most strategic customers. This role is responsible for ensuring the successful deployment, operation, and optimization of Cohesity's data management solutions. As a trusted expert, you will work closely with customers to provide in person hands-on technical support, advise on best practices, and deliver training to ensure seamless adoption of Cohesity technologies. How You'll Spend Your Time Here - Data Protection & Management: Implement, manage, and optimize Cohesity's backup, recovery, and data protection solutions. - Storage & Infrastructure Expertise: Maintain and troubleshoot storage solutions, including NetApp, NAS, physical files, and IT infrastructure. - Database Management: Support and advise on VMware, SQL, MongoDB, Exchange, Kubernetes, and related environments. - Disaster Recovery & Security: Assist customers in designing and implementing disaster recovery strategies while ensuring adherence to security best practices. - Systems Monitoring & Optimization: Continuously monitor, analyze, and optimize system performance to prevent issues and maximize uptime. - Networking & Architecture: Provide guidance on basic networking concepts and contribute to system architecture and design discussions. - Technical Training & Knowledge Transfer: Deliver training, best practice recommendations, and knowledge transfer sessions to customers. - Troubleshooting & Problem Solving: Diagnose and resolve technical issues, escalating when necessary to ensure business continuity. - Documentation & Reporting: Maintain detailed technical documentation, incident reports, and operational procedures. WE'D LOVE TO TALK IF YOU HAVE MANY OF THE FOLLOWING - 5-8 years of experience in IT infrastructure, data management, or storage solutions (will consider 4 years plus hands-on experience supporting Cohesity solutions in lieu). - Ability to work in our customer's Bangalore office. - Proven experience in data backup, recovery, and protection solutions. - Strong understanding of storage technologies, IT infrastructure, and databases (VMware, SQL, NetApp, MongoDB, Kubernetes, NAS, Exchange, Physical files). - Knowledge of basic networking concepts and ability to advise on architecture and design best practices. - Hands-on experience with systems monitoring, optimization, and troubleshooting. - Expertise in disaster recovery planning and ability to advise on security best practices. - Excellent problem-solving skills with a proactive and analytical approach. - Strong communication skills, both written and verbal, with the ability to engage with technical and non-technical stakeholders. - Experience in customer-facing roles, providing best practice recommendations and technical training. - Ability to create clear, concise technical documentation and reports. - Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making Data Privacy Notice For Job Candidates For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or [Confidential Information] for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing. Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.