Associate, Operations 11/08/2025

About the Role Grade Level for internal use 07 The Operations Analysts duties include Configure PEVals to meet the specific requirements of new clients ensuring timely delivery of configured systems according to the onboarding schedule Provide comprehensive training to clients on system usage Address user inquiries and provide timely updates on system releases Conduct demonstrations for users and gather feedback on system functionality to relay to the development team for continuous improvement Review and Approve Tranches update deliverables and financial data in PE Workbench Test the PEVals and PE Workbench system against specified requirements to verify functionality Identify and document issues or improvement opportunities by raising tickets and perform retesting when patches are released Review and analyze the terms and conditions of client contracts Utilize the insights gained from this analysis to effectively onboard new clients in the PE Workbench ensuring that all contract data is accurately reflected Ensure the accuracy and integrity of data by conducting routine database maintenance Align billing data with the billing team s records to ensure accurate management metrics Manage the upload and organization of all contracts and amendments in the PEW system ensuring proper documentation and compliance Basic Required Qualifications A Bachelor s degree is required At least one year of applicable professional experience such as an operations or client-facing role Must be able to prioritize multitask and stay poised in a fast-paced high-pressure environment while also ensuring the highest quality output Comprehensive English communication skills Intermediate level reading speaking and writing are required Excellent interpersonal written and verbal communication skills with a particular focus on customer service are required Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented global environment Must be an adaptable self-starter who is wants to take the initiative and drive tasks to completion with strong execution Committed to high quality output Highly motivated disciplined confident and a team player The ability to adjust to shifting priorities is a must About S P Global Market Intelligence At S P Global Market Intelligence a division of S P Global we understand the importance of accurate deep and insightful information Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence and make decisions with conviction For more information visit What s In It For You Our Purpose Progress is not a self-starter It requires a catalyst to be set in motion Information imagination people technology-the right combination can unlock possibility and change the world Our world is in transition and getting more complex by the day We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow At S P Global we transform data into Essential Intelligencexc2xae pinpointing risks and opening possibilities We Accelerate Progress Our People We re more than 35 000 strong worldwide-so we re able to understand nuances while having a broad perspective Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it We are changing the way people see things and empowering them to make an impact on the world we live in We re committed to a more equitable future and to helping our customers find new sustainable ways of doing business We re constantly seeking new solutions that have progress in mind Join us and help create the critical insights that truly make a difference Our Values Integrity Discovery Partnership At S P Global we focus on Powering Global Markets Throughout our history the world s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals Benefits We take care of you so you can take care of business We care about our people That s why we provide everything you-and your career-need to thrive at S P Global Our benefits include Health Wellness Health care coverage designed for the mind and body Flexible Downtime Generous time off helps keep you energized for your time on Continuous Learning Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs Family Friendly Perks It s not just about you S P Global has perks for your partners and little ones too with some best-in class benefits for families Beyond the Basics From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit Global Hiring and Opportunity at S P Global At S P Global we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills experience and contributions Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets Equal Opportunity Employer S P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law Only electronic job submissions will be considered for employment If you need an accommodation during the application process due to a disability please send an email to and your request will be forwarded to the appropriate person US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law Pay Transparency Nondiscrimination Provision - OPRTON203 - Entry Professional EEO Job Group Job ID 316523 Posted On 2025-06-04 Location Noida Uttar Pradesh India