Cloud Engineer

About Protera Welcome to Protera Technologies where we re reimagining how SAP-centric organizations work in the cloud Since 1998 we ve been pioneers in bringing SAP and related applications to the cloud think Microsoft Azure and AWS Our global crew spanning the US with offices in Chicago HQ Athens Greece and Mumbai India is on a mission to make IT smoother faster and more fun for our clients But here s the thing we re not your typical serious tech company While we re obsessed with delivering top-notch IT solutions we re all about keeping it real approachable and enjoyable We work hard but we also play hard whether we re collaborating on cloud optimizations enhancing security or just hanging out as a team At Protera we believe in empowering SAP-centric organizations with the best tools and tech to drive growth and we love what we do Our values Simple stay curious stay authentic and make meaningful connections We celebrate wins big and small whether it s a successful project or a fun team event If you re looking for a place where tech and fun collide come join us and see what makes Protera a great place to work Shift Timing - Rotational shifts Work mode - Remote What You ll do Cloud Engineer AWS VMware is responsible for designing deploying and maintaining highly available and secure cloud infrastructures in Amazon Web Services AWS and VMware environments The role involves managing virtualized systems automating cloud operations and supporting hybrid cloud deployments for enterprise and Managed Service Provider MSP clients This position requires strong troubleshooting abilities across compute storage and network layers and close collaboration with internal and client technical teams to ensure seamless cloud performance and reliability Cloud Infrastructure Design Management Deploy configure and manage infrastructure on AWS including EC2 VPC IAM S3 RDS and CloudWatch Manage VMware virtualized environments vCenter ESXi vMotion vSAN ensuring optimal performance and resource utilization Support hybrid environments by integrating on-premises VMware workloads with AWS Implement Infrastructure-as-Code IaC for repeatable and consistent environment provisioning using Terraform preferred System Administration Monitoring Administer and troubleshoot Linux and Windows servers in virtualized and cloud environments Configure and optimize monitoring solutions CloudWatch Grafana Prometheus etc to track health and performance Ensure robust backup patching and disaster recovery mechanisms across infrastructure components Security Compliance Implement IAM role-based access control RBAC and encryption policies in AWS and VMware Maintain compliance with organizational security and governance frameworks Conduct regular system audits and remediation to ensure best practice configurations Incident Problem Management Act as a technical escalation point for complex infrastructure incidents Perform root cause analysis and implement preventive measures through automation or configuration improvements Document incident responses and infrastructure changes with precision and clarity Collaboration Client Support Work with client teams to assess infrastructure needs and propose optimized cloud solutions Participate in capacity planning cost management and cloud governance initiatives Document infrastructure architecture processes and operational procedures Requirements What You Bring Technical Expertise 5 years of hands-on experience in cloud engineering virtualization or infrastructure operations within an MSP or enterprise environment Strong knowledge of AWS services EC2 S3 IAM RDS CloudFormation CloudWatch Solid experience with VMware vSphere vCenter ESXi and vMotion Experience with infrastructure monitoring patching and backup automation tools Knowledge of networking fundamentals DNS VPN Load Balancing Firewalls Nice to Have Experience with Terraform Git Docker or Kubernetes for automation and containerization Familiarity with CI CD pipelines and scripting PowerShell Bash or Python Certifications Preferred AWS Certified Solutions Architect - Associate or Professional VMware Certified Professional VCP ITIL Foundation or equivalent MSP operational framework Desired Candidate Profile Experience in supporting hybrid environments spanning AWS and VMware Strong analytical and problem-solving skills for infrastructure troubleshooting Excellent written and verbal communication skills Ability to work in 24 7 managed services environment with high attention to detail Passion for automation cloud innovation and continuous improvement Don t meet every requirement Apply anyway we value curiosity and potential Why Join Protera Work with global enterprise clients Learn fast with mentorship certifications and career growth Make a real impact in a company where ideas are welcome Flexible work setup remote hybrid People-first culture with a global mindset Ready to Make the Move We d love to meet you Click Apply Now and tell us why you re the one Not sure yet Check us out at or connect with our team on LinkedIn Protera is proud to be an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees Benefits Work from Home set-up Comprehensive medical benefits Gratuity PF EPS and Bonus NPS Shift Allowances On-call Allowance Health and wellness Allowances Learning and Development Allowances No question asked certification policy Certification Bounty Bonus