PTC SPM Support Manager – Supply Chain Domain

3 weeks ago


Pune, India Cognizant Full time

Senior PTC SPM Support Manager – Supply Chain Domain Location: PAN India Experience Required: 5+ years in PTC SPM and Supply Chain domain Job Summary: We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong technical background, excellent communication skills, and proven experience in managing global client relationships and 24x7 support operations. Key Responsibilities: Lead and manage production support for PTC SPM applications. Oversee a team responsible for incident resolution and service delivery. Manage ServiceNow incident queues and ensure timely resolution of issues. Ensure 24x7x365 availability and support coverage across global time zones. Maintain and optimize SQL queries and stored procedures for performance and reliability. Utilize ETL tools and processes to support data integration and transformation. Collaborate with clients across EMEA and US regions, ensuring high levels of satisfaction and service quality. Provide regular updates and reports to stakeholders and leadership. Drive continuous improvement in support processes and team efficiency. Required Skills & Qualifications: Minimum 5 years of hands-on experience with Servigistics / PTC SPM. Strong domain knowledge in supply chain operations. Proven experience in managing production support environments. Proficiency in SQL and stored procedures. Working knowledge of ETL tools and data workflows. Experience with ServiceNow or similar ITSM platforms. Knowledge of SAP for downstream/upstream. Excellent communication and interpersonal skills. Ability to manage client relationships across multiple time zones. Strong leadership and team management capabilities.



  • Pune, India Cognizant Full time

    Senior PTC SPM Support Manager – Supply Chain Domain Location: PAN India Experience Required: 5+ years in PTC SPM and Supply Chain domain Job Summary: We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong...


  • Pune, India Cognizant Full time

    Senior PTC SPM Support Manager – Supply Chain Domain Location: PAN India Experience Required: 5+ years in PTC SPM and Supply Chain domain Job Summary: We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong...


  • Pune, India Cognizant Full time

    Senior PTC SPM Support Manager – Supply Chain DomainLocation: PAN IndiaExperience Required: 5+ years in PTC SPM and Supply Chain domainJob Summary:We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong...


  • Pune, India Cognizant Full time

    Senior PTC SPM Support Manager – Supply Chain DomainLocation: PAN IndiaExperience Required: 5+ years in PTC SPM and Supply Chain domainJob Summary:We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong...


  • Pune, India Cognizant Full time

    Senior PTC SPM Support Manager – Supply Chain DomainLocation: PAN IndiaExperience Required: 5+ years in PTC SPM and Supply Chain domainJob Summary:We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong...


  • Pune, India Cognizant Full time

    Senior PTC SPM Support Manager – Supply Chain DomainLocation: PAN IndiaExperience Required: 5+ years in PTC SPM and Supply Chain domainJob Summary:We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong...


  • Pune, India Cognizant Full time

    Senior PTC SPM Support Manager – Supply Chain DomainLocation: PAN IndiaExperience Required: 5+ years in PTC SPM and Supply Chain domainJob Summary:We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong...


  • Pune, Maharashtra, India Cognizant Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Senior PTC SPM Support Manager – Supply Chain DomainLocation: PAN IndiaExperience Required: 5+ years in PTC SPM and Supply Chain domainJob Summary:We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong...


  • Pune, India Cognizant Full time

    - Total of 3-5years experience in support project for handing L1 and L2 Tickets- Have good understanding of Supply chain Management- Knowledge of PTC service part management and Servigistics- Knowledge on Demand ,forecast and Inventory will be added advantage- Knowledge of Core Java/J2EE development project- Good communication skill.


  • Pune, India Cognizant Full time

    Total of 3-5years experience in support project for handing L1 and L2 Tickets Have good understanding of Supply chain Management Knowledge of PTC service part management and Servigistics Knowledge on Demand ,forecast and Inventory will be added advantage Knowledge of Core Java/J2EE development project Good communication skill.