Senior Operations Manager

4 weeks ago

Hyderabad, Telangana, India R1 RCM Full time

R1 RCM India is proud to be a Great Place To Work xc2 xae Certified organization We are committed to transform the healthcare industry with our innovative revenue cycle management services Our goal is to make healthcare simpler and enable efficiency for healthcare systems hospitals and physician practices With over 30 000 employees globally we are about 14 000 strong in India with offices in Delhi NCR Hyderabad Bangalore and Chennai Our inclusive culture ensures that every employee feels valued respected and appreciated with a robust set of employee benefits and engagement activitiesDesignation Senior Operations Manager- Medical Coding QualityReports to level of category Operations Delivery LeaderPrimary Responsibility Performance and People Managementi Performance ManagementOperational Service Delivery - SLA Metrics and KPIsii People ManagementAttrition ESATEmployee EngagementRole and Responsibilities Skills Required Candidate should be certified from AAPC AHIMA Candidate should have at least 1 year experience in managerial role in medical coding quality along with 8 plus years of experience in medical coding Quality Should possess excellent domain knowledge around medical coding and RCM business Effectively manage all types of Quality activities across the coding domain and always strive for process improvement initiatives Strong coding domain expertise along with experience of managing Teams with multispecialty coding like Profee Outpatient Surgery Denials ED Profee facility and or value-based care Should be able to multitask and handle Onshore and Global stakeholders effectively Should possess good decision-making abilities Result oriented approach Strong communication Analytical and presentation skills Excellent Team Handling People management and Leadership skills Position requires employees to work Hybrid Knowledge of Quality tools Quality Assurance methodologies with Six Sigma certification is preferable Additional Skills Required Proficient in MS Excel Strong ability to analyze raw data draw conclusions and develop actionable recommendations Ability to handle multiple tasks of reporting simultaneously Ability to adapt quickly to new and changing technical environments as well as strong analytical problem solving and quantitative abilities Solid verbal and written communication skills are required Working in an evolving healthcare setting we use our shared expertise to deliver innovative solutions Our fast-growing team has opportunities to learn and grow through rewarding interactions collaboration and the freedom to explore professional interests Our associates are given valuable opportunities to contribute to innovate and create meaningful work that makes an impact in the communities we serve around the world We also offer a culture of excellence that drives customer success and improves patient care We believe in giving back to the community and offer a competitive benefits package To learn more visit Visit us on R1 RCM

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