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Designation Analyst No of Positions 16 Skill Primary Domain Competencies BSERV -BFSI-Lending - Origination Job Family Delivery Operations Non-Voice Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a broad portfolio of technology services and products We work with clients across all major verticals providing industry solutions for Financial Services Manufacturing Life Sciences and Healthcare Technology and Services Telecom and Media Retail and CPG and Public Services We re powered by our people a global diverse multi-generational talent - representing 161 nationalities whose unique spark perspective and boundless passion drive our culture of proactive value creation and problem-solving Our purpose is to bring together the best of technology and our people to supercharge progress for everyone everywhere our clients partners their stakeholders communities and the planet As a company we are deeply focused on accelerating our ESG agenda We are also creating technology-enabled sustainable solutions with and for our clients and partners We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible inclusive and beneficial to all our stakeholders in the long term We have committed to achieving net zero by 2040 To learn more about how we can supercharge progress for you visit Analyst-Lending Operations-BFS Job Summary As a Lending Operations Analyst you will play a crucial role in enhancing business efficiency by identifying existing issues and implementing effective solutions Your dual focus on process optimization and mentorship will significantly contribute to the overall operational excellence of our lending services 1 Key Responsibilities 1 Identify Root Causes Of Ongoing Issues And Existing Processes Determining Quick Resolutions And Enhancements Within Assigned Projects 2 Implement Best Practices And Enhancements To Improve Processes And Procedures Ensuring Efficient Lending Operations 3 Create Detailed Analyses And Reports To Monitor Business Health Facilitating Informed Decision-Making 4 Develop Business Requirements To Enhance Workflow Functionality Improving Customer Experience And Satisfaction 5 Manage Client And Internal Business Relationships Throughout Various Projects Ensuring Smooth Progress And Functionality Improvements 6 Handle And Validate Applications Ensuring Accurate Review Of Id Av And Company-Related Documents In The Banking Systems 7 Assist In Setting Up Facilities And Loan Establishments Including Account Openings And Drawdown Releases 8 Verify Data Accuracy Captured In Banking Systems And Review Completed Processes To Ensure Compliance 9 Provide Mentorship And Guidance To New Employees Aiding Their Understanding Of Operational Procedures 10 Assist In Identifying Necessary Business Data To Generate Useful Insights And Support Future Analytics Adhering Strictly To International Banking Regulatory Requirements Skill Requirements 1 Strong Understanding Of Lending Origination Processes 2 Proficiency In Data Analysis And Reporting 3 Familiarity With Banking Systems And Regulatory Requirements 4 Excellent Written And Verbal Communication Skills 5 Ability To Mentor And Support Team Members 6 Solid Problem-Solving And Analytical Skills Certification 1 Optional But Valuable Certifications Nmls Nationwide Mortgage Licensing System Consumer Lending Certification Ccbcl Commercial Banking Credit Analyst Cbca Certification Skill Level 3 Secondary Skill 1 Functional DPO-Communication-Written Verbal Skill Level 3 Secondary Skill 2 Behavioral Competency BSERV -Reflecting-Mentoring Skill Level 3 Secondary Skill 3 Domain Competencies BSERV -BFSI-Lending - Servicing