TCS Is Hiring For Service Desk
1 week ago
Job Description Desired Competencies (Technical/Behavioral Competency) Hiring Location- Chennai Exp Range- 4-8 yrs Must-Have Serving as the first point of contact for customers seeking technical assistance over the Phone & Self-Service tickets / Chat Willing to work in night shifts over prolonged period Excellent written & spoken communication skills Demonstrate effective soft skills, active listening skills and ability to empathize with customer's situation Effectively manage length of calls, handle time, and after call work Walk the customer through the problem-solving process Determining the best solution based on the issue and details provided by customers Provide accurate information on IT products or services Good troubleshooting skills involving: O Assisting users with password resets and account unlock for reported incidents and requests. Performing remote troubleshooting through diagnostic techniques and pertinent questions System boot issues and Microsoft Office related issues O Provide connectivity support for home users including network broadband, Virtual Technologies, and VPN o Providing support on technologies such as MFA, SCCM o Providing smartphone assistance for in home connectivity o Providing Apple, Android device support over the phone o Using specific tools to diagnose issues, make recommendations for resolution o Placing corporate phone orders through authorized vendor portals o Supporting hardware collection of terminated employees o Providing support through the technologies such as Nexthink, Controlup and App Volume Manager o Providing support to MacOs devices. O Good working knowledge and experience in Active Directory (Add/Remove & Edit Users), Office 365, Jamf. O Printer configuration and troubleshooting o Creating and updating the Knowledge base articles for the infrastructure support.
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TCS Is Hiring For Service Desk Agent
5 days ago
Chennai, India Tata Consultancy Services Full timeDrive Venue Details (WALKIN DRIVE DATE- 22nd Nov'25) Chennai: TCS Siruseri, GS 4 2F (200 seater) & GS 3 1F Open Cafeteria, 1/G1, SIPCOT IT Park, Navalur, Siruseri, Tamil Nadu – Hyderabad: TCS Synergy Park, Non-SEZ, Premises 2-136, Survey Number 26, CMC Campus, Gachibowli, Hyderabad, Telangana – Bengaluru: TCS Crescent Prestige Shantiniketan,...
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TCS Is Hiring For Service Desk Agent
5 days ago
Chennai, India Tata Consultancy Services Full timeDrive Venue Details (WALKIN DRIVE DATE- 22nd Nov'25) Chennai: TCS Siruseri, GS 4 2F (200 seater) & GS 3 1F Open Cafeteria, 1/G1, SIPCOT IT Park, Navalur, Siruseri, Tamil Nadu – 603103 Hyderabad: TCS Synergy Park, Non-SEZ, Premises 2-136, Survey Number 26, CMC Campus, Gachibowli, Hyderabad, Telangana – 500032 Bengaluru: TCS Crescent Prestige...
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TCS Walkin Drive For Service Desk Agent
1 day ago
Chennai, India Tata Consultancy Services Full timeTCS Walkin Drive- Service Desk AgentGreetings from TCS!!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.Make sure you have a valid EP...
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TCS Walkin Drive For Service Desk Agent
1 day ago
Chennai, India Tata Consultancy Services Full timeTCS Walkin Drive- Service Desk AgentGreetings from TCS!!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.Make sure you have a valid EP...
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TCS Walkin Drive For Service Desk Agent
1 day ago
Chennai, India Tata Consultancy Services Full timeTCS Walkin Drive- Service Desk AgentGreetings from TCS!!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.Make sure you have a valid EP...
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TCS Walkin Drive For Service Desk Agent
11 hours ago
Chennai, India Tata Consultancy Services Full timeTCS Walkin Drive- Service Desk AgentGreetings from TCS!! !TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.Make sure you have a valid EP...
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TCS Walkin Drive For Service Desk Agent
20 hours ago
Chennai, India Tata Consultancy Services Full timeTCS Walkin Drive- Service Desk Agent Greetings from TCS!! ! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project. Make sure you have a valid...
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TCS Walkin Drive For Service Desk Agent
22 hours ago
Chennai, India Tata Consultancy Services Full timeTCS Walkin Drive- Service Desk Agent Greetings from TCS!!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project. Make sure you have a valid EP...
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Service Desk
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeJob Description TCS hiring!! Role: Service Desk Location: Bangalore Walk in drive only experience: 4-6 Must Have: 1. Voice and chat support 2. Technical troubleshooting mainly related to desktop/OS, Networking, Messaging and application support 3. Excellent Customer handling/soft skills 4. Logging incidents and service requests and manage their lifecycle...
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Service Desk
3 days ago
Chennai, India Tata Consultancy Services Full timeTCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Experience Range: 3 – 8 YrsLocation - Bengaluru/ChennaiWhat we are looking forMust Have- Should be customer centric and understand the Service Desk (SD) support function.-...
