Customer Service Representative

4 weeks ago


Asansol, West Bengal, India RUDRA AUTOMART PVT LTD Full time

Responsibilities Handle inbound and outbound calls for vehicle service follow-ups Confirm customer service bookings and appointment reminders Provide service updates and take customer feedback Maintain call logs and customer interaction records Coordinate with the service team for job status and delivery Promote service offers and AMC packages when required Requirements 6 months to 2 years of experience in telecalling customer support Automobile industry preferred Good communication skills in Hindi English and the local language Basic computer knowledge MS Excel CRM entry Pleasant voice and positive attitude Job Types Full-time Permanent Pay 12 000 00 per month Benefits Health insurance Paid sick time Provident Fund Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Education Bachelor s Required Experience Automotive service 1 year Required Work Location In person



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