Senior Manager Project Manager Pune

About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India In 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Roles and Responsibilities Project Prioritization Governance Define and implement methodologies and a governance framework including risk management change control and quality assurance processes to ensure that projects are initiated executed and monitored in accordance with the set guidelines Resource Planning Scheduling The PMO forecast the resource demand for the pipeline projects in the opportunity or approval stage and assess available resources and their attributes Accordingly they identify resource gaps and develop comprehensive resource plans Replace silos of spreadsheets with a centralized system Enable the D A head to collect data directly from the originating sources and makes them visible to different stakeholders as per their specific rolesteams and relevant 3rd parties Works closely with the Group International Mobility and makes recommendations on the future recharging mechanism Actively contributes to the continuous improvement of International Mobility systems processes and procedures All cases are logged investigated and resolved in a timely manner Monthly KPI ad hoc reporting and financial tracking produced SLAs Queries resolved within SLAs Quality of customer service Results of process policy improvement recommendations Technical Skills Provides governance support and oversight for multiple projects Involved in high-level stakeholder engagement activities across projects Establishes knowledge management repositories and facilitates knowledge sharing across projects Establishes key performance indicators KPIs and metrics to measure project and portfolio performance Managing the program s budget Managing risks and issues and taking corrective measurements Producing financial reports and budget outlines Creating reports for senior managers and stakeholders Reviewing and updating existing procedures Manage project waterline process Forecasting financial requirements of projects and monitoring for variances accounting and forecasting experience computer skills Power Platform and MS Office fluent English CRM skills consultancy skills strong numeracy and analytical skills negotiation skills project management skills cross cultural sensitivity service orientation 12 years of experience preferably in Project Management office Space Must have led Data Analytics projects in past Good understanding of project management principles VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 5 Best Workplaces for Diversity Equity and Inclusion Top 10 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Apply now and we ll be in touch Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey