Corporate Communications Manager

Job Description What You'll Do We are looking for Corporate Communications manager role. You will manage both strategic and hands-on, balancing internal and external communications for our India organization while staying tightly aligned with Avalara's global business priorities. This role spends 75% of its time supporting internal communications, with the remainder allocated to externally facing PR opportunities and issues management. Reporting to Director You Will What Your Responsibilities Will Be - Lead day-to-day internal communications for India, managing updates that inform, engage, and inspire Avalarians, while ensuring alignment with global internal communications cadence and schedule. - Support the management and oversight of Avalara's intranet (powered by Simpplr), our central hub for internal content, ensuring everything is clear, accurate, and aligned with company and region-specific priorities. - Partner with the head of global internal communications (based in the U.S.) to synchronize content strategy, schedule, and tone across geographies. - Develop executive communications for Avalara's India leadership team, including talking points, scripts, all-hands materials, and main announcements. - Collaborate with external communications and PR leaders in the U.S. to strengthen Avalara's reputation in India as employer of choice, in partnership with our India-based PR agency. - Support media relations by crafting compelling narratives, preparing spokespeople, and coordinating interviews with India-based business and technology journalists. - Leverage AI tools and data-driven insights to streamline content creation, measure engagement, and continuously improve communication effectiveness. - Plan and execute internal events such as India town halls, ensuring clear messaging and strong employee connection. - Collaborate cross-functionally with People & Culture, IT, Security, and Workplace teams to communicate initiatives that enhance the employee experience in India. - Contribute to Avalara APAC social media in collaboration with the India Marketing, External Communications, and Talent Brand teams. - Support crisis communications and issues management. What You'll Need To Be Successful You Will Need - 1012 years of communications experience in global or matrixed organizations, spanning both internal and external communications. - Proven ability to develop and deliver strategic communications plans. - Technical aptitude to learn and manage digital communications platforms, including Simpplr (the Grove), and comfort experimenting with AI-enabled tools that enhance productivity and analytics. - Media relations experience, particularly with business and technology media in India; B2B or SaaS experience. - Strong project management, prioritization, and stakeholder management skills. - Mastery of internal communications software tools such as Outlook, Slack, Zoom, and ChatGPT. - 5+ years of experience crafting narratives about AI, automation, or innovation in a corporate context. - Fluency in English and Hindi is required, and fluency in Marathi. Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. - You'll bring experience using AI and AI-related technologies, ready to thrive here. - You'll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. - You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We're defining the relationship between tax and tech. We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world. We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too. We're An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.