Tele Collections Executive

3 days ago

Yelahanka, India PayAssured Full time

About PayAssured PayAssured is a Bengaluru-based corporate credit and invoice-recovery firm focused on fast-tracking payment recovery for businesses across India. We operate at the intersection of law, finance, and technology, managing end-to-end recovery—from demand and negotiation to litigation—under frameworks such as MSME law, SARFAESI, and commercial courts. Our team works closely with in-house counsel and external advocates to resolve high-value corporate and commercial disputes within tight timelines. Role: Tele Collections Executive Location: Ganganagar, Bengaluru Type: Full-time, In-office What You’ll Do - Make structured outbound calls to debtors (finance heads, owners, directors) on overdue B2B payments - Drive recovery conversations professionally, document commitments, and negotiate payment plans - Handle disputes, delays, and push for concrete timelines and resolutions - Coordinate with legal teams for notices, mediation, and escalation workflows - Maintain detailed call logs, follow-ups, and MIS in CRM tools - Use digital tools for calling, WhatsApp, email, documentation, and payment tracking Who We’re Looking For - Experience in Collections / AR Collections / Recovery / Tele-collections - Background in BFSI, NBFC, Banking, E-commerce, Fintech, or Agency environments - Strong exposure to B2B recoveries - High-volume calling experience with a firm but professional communication style - Tech-focused: CRM tools, Excel/Sheets, WhatsApp/email workflows - Advantage if you have a network of field/recovery agents in: – Gujarat – Noida/NCR – Maharashtra – Goa Languages Preferred - Strong Hindi - Gujarati / Marathi preferred - Working English for documentation and internal coordination Ideal Traits - Outcome-driven and disciplined - Strong negotiation and objection-handling skills - Consistent in follow-ups and documentation - - Comfortable working closely with legal and operations teams

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