▷ [Urgent] International Bpo

3 weeks ago

Gurugram, India Kareer Hubb Full time

Job Description Description We are seeking freshers/entry-level candidates for the position of International BPO in India. This role involves providing exceptional customer service to clients across various international markets. As a vital part of our team, you will be responsible for assisting customers with their inquiries and ensuring a positive experience. Responsibilities - Handle inbound and outbound calls with customers to provide assistance and resolve queries. - Maintain a high level of customer satisfaction through effective communication and problem-solving. - Document customer interactions and transactions accurately in the system. - Collaborate with team members to ensure seamless service delivery. - Adhere to company policies and procedures while handling customer requests. - Participate in training and development programs to enhance skills and knowledge. Skills and Qualifications - Excellent verbal and written communication skills in English. - Strong interpersonal skills to effectively engage with customers. - Basic computer proficiency, including familiarity with MS Office and CRM software. - Ability to work in a fast-paced environment and manage multiple tasks. - Problem-solving skills to address customer concerns efficiently. - Willingness to work in rotational shifts, including weekends and holidays. Spotlight - Cafeteria, Office cab/shuttle

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