Bengali voice process 3 Days Left

3 weeks ago


Bengaluru, Karnataka, India Glympse Human Capital Services Full time
Job Description

Description

We are seeking a motivated individual for the position of Bengali Voice Process in India. This role involves assisting customers through voice interactions in Bengali, ensuring they receive the highest level of service.

Responsibilities

- Handle incoming calls and provide assistance to customers in Bengali.
- Communicate effectively with customers to understand their needs and resolve queries.
- Maintain a high level of professionalism and customer service at all times.
- Document customer interactions accurately in the system.
- Collaborate with team members to improve service delivery and customer satisfaction.

Skills and Qualifications

- Fluent in Bengali and English, both spoken and written.
- Excellent communication and interpersonal skills.
- Basic computer skills and familiarity with MS Office.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.

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