Senior Executive Operations

1 week ago


India Faizabad Blue Dart Full time

Job Description Qualification: Minimum Graduate. Experience: 7-8 years experience from Service Centre background. Age: 32 to 36 years. Key Role & Responsibilities: - Ensure safe handling of all shipments at the service centre and report any damaged cases to the origin - Conduct regular audits of deliveries and status updates to ensure correctness of information flow to clients. - Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff/ PDA. - Ensure daily updation, allocation and collection OTM machines for deliveries. - Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and submit the same to the branch cashier. - Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training program designed centrally. - Ensure adequate manning in terms for full-time employees, PDAs etc. - Generate and maintain MIS related to the service centre. - Time to time trainings is conducted to BDO person deployed delivery/pickup/counter staffs. - Ensuring compile ops process as per ISO guidelines and records maintained. - Action the exceptions raised in audits.



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