Quality Assurance Specialist

Job Description Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 191 million registered learners as of September 30, 2025. Coursera partners with over 375 leading universities and industry partners to offer a broad catalogue of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera's platform innovations including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. We're a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We're looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you're ready to build the global programs and tools that fuel the power of online learning, join Team Coursera. At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you. Job Summary: The Quality Assurance Specialist will ensure that all course updates and revisions meet established quality standards. This role involves conducting thorough reviews and testing of course materials to identify and rectify any issues. Responsibilities: - Develop and implement QA processes and checklists specific to e-learning content. - Conduct detailed reviews of revised course materials, including videos, quizzes, and interactive components. - Ensure adherence to accessibility standards and guidelines. - Identify and report defects and issues, coordinating with instructional designers and developers to resolve them. - Perform functionality testing across different devices and browsers. - Maintain documentation of QA processes, results, and improvement areas. Requirements: - Bachelor's degree in Quality Assurance, Education, Educational Technology, or a related field. - 4+ years of experience in quality assurance, preferably in the e-learning industry. - Strong analytical skills and attention to detail. - Knowledge of QA tools and methodologies. - Excellent communication and collaboration skills Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [Confidential Information]. For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here.