Site Reliability Engineer

About Business Unit:

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities.

Why we are looking for you:

1. You have experience in building world class automation with Site Reliability mindset for Cloud and on-premise infrastructure
2. You have shift-left approach and have strong cloud native experience
3. You have a solid experience of building products/platforms of scale
4. You enjoy new challenges and are solution oriented in complex infrastructure environments
5. You like mentoring people and enable collaboration of the highest order

What you will enjoy in this role:

As part of the Epsilon CPTS team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe

1. As part of an innovative team that’s not afraid to do things differently, your ideas will come to life in building next gen infrastructure that supports our Fortune 500 global customers
2. You will implement shift-left approach into our infrastructure life cycle practices
3. The open and transparent environment that values innovation and efficiency

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

1. Lead SRE initiatives across a hybrid infrastructure (on-prem + AWS, Azure, GCP)
2. Manage and optimize 11,000+ servers across Linux and Windows platforms
3. Architect and support scalable, resilient AWS infrastructure (EKS, EC2, S3, RDS, Lambda, etc.)
4. Administer Kubernetes clusters at scale; ensure health, upgrades, and secure deployments
5. Drive infrastructure automation using Python, Shell, and Infrastructure as Code (Terraform, Ansible, Chef)
6. Design and implement AI agents for observability, RCA, and incident triage using modern MLOps/DevOps paradigms
7. Collaborate with development, IT Ops, Command Center, cloud, and platform teams to strengthen CI/CD, security posture, and SLA alignment

Qualifications

BE/ B.Tech – No correspondence course

1. 14+ years of experience in Platform/Cloud Engineering, SRE, DevOps
2. Strong hands-on coding experience in Go, Python, Shell
3. Strong expertise in Cloud, Kubernetes, Linux Administration
4. Hands-on experience with AWS services and Kubernetes
5. Proficiency in IAC tools like Terraform, Cross plane, Ansible
6. Extensive experience in delivering efficient developer experience
7. Familiarity with monitoring tools (Zabbix, PagerDuty, Grafana).

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:

- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

YOUniverse. A work-world with you at the heart of it

At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.