(Only 24h Left) Team Lead

3 days ago

Kolkata, India TP Full time

Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support) Location: Kolkata Roles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels). • Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). • Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. • Provide the team with a vision of the process objectives. • Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. • Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. • Facilitate problem solving and collaboration. • Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark. • Keep the Managers/Leaders informed of task accomplishment, issues and status. • Focus on accelerating teams’ performance. • Understanding towards business/organization objectives. • Willingness to add value to company’s Culture, Mission and Vision Desired Candidate Profile Proven work experience as a team leader or supervisor • In-depth knowledge of performance metrics • Organizational and time-management skills • Decision-making skills • Degree in Management or training in team leading is a plus Good PC skills, especially MS Excel • Excellent communication and leadership skills Preferred Skills: Strong communication skills in English Critical Competencies: Customer Service Good analytical skills Must be very good with data representation Must be very good with MS Excel Time Management Ability to multi-task

  • ▷ Only 24h Left: Telecaller

    2 weeks ago

    Kolkata, India Cybertrunk Infotech Pvt. Ltd. Full time

    💥Immediate Joiners Preferred 💼Experience Required: 1+ Year 📍Location: Kolkata 📌Type: Full-Time | Urgent Hiring ✨CyberTrunk is a leading national brand with a strong presence across India, offering innovative solutions in healthcare services. We are expanding our customer outreach and looking for energetic telecallers to join our dynamic...

  • ▷ Only 24h Left: Manager record to report

    1 week ago

    Kolkata, India Genpact Full time

    Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

  • Team Lead

    7 days ago

    Kolkata, India TP Full time

    Roles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...

  • Team Lead

    6 days ago

    Kolkata, West Bengal, India MedVerve Healthcare Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Position: Team Lead - Business DevelopmentExperience: Only FresherQualification: MHA Job Location: KolkataKey ResponsibilitiesBusiness DevelopmentIdentify, research, and approach potential clients to generate new business leads.Develop and implement strategies to achieve sales targets and expand the customer base.Prepare and deliver business proposals,...

  • Team Lead

    1 week ago

    Kolkata, India TP Full time

    Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: KolkataRoles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels)....

  • Team Lead

    1 week ago

    Kolkata, India TP Full time

    Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: KolkataRoles and Responsibilities- Be responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper...

  • Team Lead

    1 week ago

    Kolkata, India TP Full time

    Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: KolkataRoles and Responsibilities- Be responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper...

  • Team Lead

    1 week ago

    Kolkata, India TP Full time

    Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: KolkataRoles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels)....

  • Team Lead

    1 week ago

    Kolkata, India TP Full time

    Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: KolkataRoles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels)....

  • Team Lead

    6 days ago

    Kolkata, India TP Full time

    Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: Kolkata, LucknowNumber of open position -40Roles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when...