(Only 24h Left) Team Lead
3 weeks ago
Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support) Location: Kolkata Roles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels). • Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). • Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. • Provide the team with a vision of the process objectives. • Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. • Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. • Facilitate problem solving and collaboration. • Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark. • Keep the Managers/Leaders informed of task accomplishment, issues and status. • Focus on accelerating teams’ performance. • Understanding towards business/organization objectives. • Willingness to add value to company’s Culture, Mission and Vision Desired Candidate Profile Proven work experience as a team leader or supervisor • In-depth knowledge of performance metrics • Organizational and time-management skills • Decision-making skills • Degree in Management or training in team leading is a plus Good PC skills, especially MS Excel • Excellent communication and leadership skills Preferred Skills: Strong communication skills in English Critical Competencies: Customer Service Good analytical skills Must be very good with data representation Must be very good with MS Excel Time Management Ability to multi-task
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Project Lead
2 weeks ago
Kolkata, West Bengal, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...
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(Only 24h Left) Lead Consultant React Developer
2 weeks ago
Kolkata, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
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(Only 24h Left) Operator
3 weeks ago
Kolkata, India Almatis Full timeAbout us:With more than 100 years of alumina expertise, Almatis is the world’s leader in the development, manufacture and supply of premium alumina and alumina-based products.Almatis is both a global and fully integrated producer, serving our customers from fourteen strategically located sales, research and manufacturing sites.Our employees strive to...
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▷ [Only 24h Left] Lead Post Sales
2 weeks ago
Kolkata, India Livspace Full timeJob Description About Us Livspace is Asia's largest and fastest-growing home interiors and renovation platform. Leveraging its proprietary technology, the company delivers end-to-end home interior and renovation solutions, encompassing modular solutions, furniture, false ceilings, soft furnishings, dcor, civil works, and more. The company serves homeowners...
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▷ Only 24h Left: Manager record to report
4 weeks ago
Kolkata, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Team Lead
3 weeks ago
Kolkata, India TP Full timeRoles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
2 weeks ago
Kolkata, India TP Full timeRoles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels). • Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
2 weeks ago
Kolkata, India TP Full timeRoles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
6 days ago
Kolkata, India TP Full timeRoles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
2 days ago
Kolkata, India TP Full timeRoles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels). • Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...