NOC Analyst
2 weeks ago
Job Description NOC Analyst (Technical Incident Management) What You Can Expect As a NOC Analyst at Zoom, you'll work in a 24/7 operational environment with rotating shifts, monitoring system alerts and managing incidents in real-time. You'll collaborate with global teams using advanced monitoring tools, handle high-pressure situations, and make quick decisions to maintain service stability. The role demands multitasking and communication skills while offering growth opportunities through hands-on experience with enterprise systems and cloud technologies. About The Team As a member of the global NOC team, you will be responsible for maintaining Zoom services operational and monitoring Infrastructure & AWS cloud technologies. You will ensure the uptime of Zoom applications and utilize analytical tools to evaluate internal & external KPI/SLA metrics. Our monitoring tools are essential for identifying, detecting, and resolving issues to maintain smooth operations. What We're Looking For - 5+ years of proven incident management expertise in handling customer-impacting situations. - Have demonstrated ability to manage high-intensity incidents and drive effective resolutions. - Have the ability and understanding of infrastructure, including multi-cloud environments. - Have solid knowledge of application deployments in DevOps environments. - Have advanced proficiency with enterprise monitoring tools (Grafana, Splunk). - Have experience with ITSM workflow and process implementation. - Have practical experience in Jira report creation. - Be able to track record in managing change control and incident review meetings. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us knowwe're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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NOC Analyst
4 days ago
India Zoom Communications Full time ₹ 8,00,000 - ₹ 12,00,000 per yearNOC Analyst (Technical Incident Management)What you can expectAs a NOC Analyst at Zoom, you'll work in a 24/7 operational environment with rotating shifts, monitoring system alerts and managing incidents in real-time. You'll collaborate with global teams using advanced monitoring tools, handle high-pressure situations, and make quick decisions to maintain...
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NOC Analyst
2 days ago
Asia/Pacific (APAC); Hsinchu City, Taiwan; Hyderabad, India Plume Full time ₹ 5,00,000 - ₹ 15,00,000 per yearLife at PlumeAt Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to...
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SOC/NOC Team Lead
4 weeks ago
India Symosis Security Full timeLocation: Remote (India)Type: Full-TimeCompany: Symosis SecurityAbout Symosis SecuritySymosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP...
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SOC/NOC Team Lead
3 weeks ago
India Symosis Security Full timeLocation : Remote (India) Type : Full-Time Company : Symosis Security About Symosis Security Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our...
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SOC/NOC Team Lead
4 weeks ago
India Symosis Security Full timeLocation: Remote (India) Type: Full-Time Company: Symosis Security About Symosis Security Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP...
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Remote Team Lead
2 weeks ago
India Symosis Security Full timeLocation : Remote (India) Type : Full-Time Symosis Security About Symosis Security Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP...
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Lead resilience manager
4 weeks ago
India Symosis Security Full timeLocation : Remote (India) Type : Full-Time Symosis Security About Symosis Security Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP...
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IT Support Engineer
7 days ago
India Best Job Tool Full timeJob Description About The Company Sikich India is a leading provider of professional services specializing in accounting, advisory, and technology solutions. As part of the global Sikich network, we are committed to delivering innovative and strategic services to our diverse client base across various industries. Our team comprises experienced professionals...
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NOC Head
4 weeks ago
Mumbai, India Capgemini Full timeJob Description Job Description Capgemini is seeking a director to lead the Monitoring and 24/7 Alert Management Team in Group IT team. This role oversees network and application performance, availability, and reliability. The ideal candidate has strong leadership, strategic thinking, technical expertise in infrastructure and application monitoring, and a...
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Senior Security Engineer
2 days ago
Pune City, Maharashtra, , India SecurView Systems Full time ₹ 5,00,000 - ₹ 12,00,000 per yearDesignation : SOC Engineer - L1 Role Overview: We are searching for a SOC Engineer who will be responsible for monitoring, reporting, and escalating events to SOC Analysts. Responsibilities:Monitor Client events for malicious trafficMonitor Alerts which are triggered for the clientEscalate the Alerts/Malicious traffic to SOC Analyst/Shift lead for their...
