Technical Support Engineer
3 weeks ago
Job Description Job Description: Key Responsibilities: - Provide advanced support to end-users for laptop-related issues, including hardware and software troubleshooting. - Resolve issues related to Windows operating systems, Office 365 applications, SharePoint, file servers, and printers. - Handle service desk tickets efficiently, ensuring timely resolution and excellent customer service. - Communicate effectively with end-users to understand their issues and provide clear and concise guidance. - Maintain detailed documentation of support activities, resolutions, and updates to the knowledge base. - Work closely with other IT team members and departments to resolve complex issues and improve overall service delivery. - Provide guidance and training to end-users to help them resolve common issues and improve their understanding of IT systems. - Assist with routine maintenance and updates of IT systems and software to ensure optimal performance. - Escalate complex issues to Level 3 support or other appropriate teams when necessary, ensuring thorough documentation of all steps taken. Technical Skills: - Proficiency in troubleshooting Windows operating systems. - In-depth knowledge of Office 365 applications, including Outlook, Word, Excel, and Teams. - Experience with SharePoint administration and troubleshooting. - Familiarity with file server management and network printers. Soft Skills: - Excellent verbal and written communication skills. - Strong problem-solving skills and attention to detail. - Ability to work independently and as part of a team. - Customer-focused with a dedication to providing high-quality service. Preferred Qualifications: - Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar. - Experience with ITIL framework and service management best practices. - Familiarity with remote support tools and techniques
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Technical Support Engineer
6 days ago
Noida, India Teamware Solutions Full timeJob Description Hi Connections Teamware is hiring for Technical Support Engineering role Location: Noida NP:1month Interview:Face to face interview Experience:5+years JD - BTechnical Support Engineer - Expert in communication - 5 Years - Basic knowledge in Digital Marketing (Preferable-not mandate) - Handling Technical Queries, Networking, and Basic Database...
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VMware Senior Technical Support Engineer
1 week ago
Remote - India Spinnaker Support Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSpinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...
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Technical Support Engineer
6 days ago
Noida, India Teamware Solutions Full timeHi ConnectionsTeamware is hiring for Technical Support Engineering roleLocation: NoidaNP:1monthInterview:Face to face interviewExperience:5+yearsJD- BTechnical Support Engineer- Expert in communication- 5 Years- Basic knowledge in Digital Marketing (Preferable-not mandate)- Handling Technical Queries, Networking, and Basic Database- Noida- Hybrid Mode-...
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Technical Support Engineer
3 weeks ago
India Mech-Mind Robotics Full timeJob Description Job Description: 1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering. 3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects . 4.Provide technical expertise and support to the...
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Technical Support Engineer
2 weeks ago
India Mech-Mind Robotics Full timeJob Description:1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering.3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects .4.Provide technical expertise and support to the sales team and...
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Technical Support Engineer
2 weeks ago
India Mech-Mind Robotics Full timeJob Description: 1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering. 3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects . 4.Provide technical expertise and support to the sales team and...
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Technical Support Engineer
7 days ago
India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full timeHi Connections Teamware is hiring for Technical Support Engineering role Location: Noida NP:1month Interview:Face to face interview Experience:5+years JD BTechnical Support Engineer Expert in communication 5 Years Basic knowledge in Digital Marketing (Preferable-not mandate) Handling Technical Queries, Networking, and Basic Database Noida Hybrid Mode...
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Technical Support Engineer
3 days ago
noida, India Talent Toppers Full timeExperience required - 0 to 3 yearsJob description- Should have attended regular school/college with 10+2+3 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification.- Good understanding of computer systems, mobile devices and other tech products.- Ability to diagnose and...
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Technical Support Engineer
7 days ago
Noida, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full timeHi Connections Teamware is hiring for Technical Support Engineering role Location: Noida NP:1month Interview:Face to face interview Experience:5+years JD BTechnical Support Engineer Expert in communication 5 Years Basic knowledge in Digital Marketing (Preferable-not mandate) Handling Technical Queries, Networking, and Basic Database Noida Hybrid Mode...
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Technical Support Engineer
6 days ago
Noida, India Teamware Solutions Full timeHi Connections Teamware is hiring for Technical Support Engineering role Location: Noida NP:1month Interview:Face to face interview Experience:5+years JD BTechnical Support Engineer Expert in communication 5 Years Basic knowledge in Digital Marketing (Preferable-not mandate) Handling Technical Queries, Networking, and Basic Database Noida Hybrid Mode...
