Network Service Manager

6 days ago

Bengaluru, Karnataka, India Arm Full time
Job Description

Job ID 2024-12959 Date posted 21/03/2025 Location Bengaluru, India Category IT

Job Overview

As Network Services Manager, you will lead and encourage a team of highly skilled engineers to drive the daily operational network services and develop these at pace alongside growing engineering requirements. In this leadership role, you will demonstrate your expertise in network services such as HAProxy, DHCP, DNS, NTP and IPAM across the on-prem and cloud-based infrastructure. Additionally, your knowledge of automation techniques and Infrastructure-as-Code (IaC) will ensure the development of an efficient, scalable and secure solution for Arm.

The ideal candidate is highly motivated, has strong leadership skills, and has a consistent track record of leading a team under pressure while maintaining a proactive, can-do approach to developing technically sophisticated requirements. You can demonstrate ownership of complex deliverables to a focused timeline without slippage while motivating and empowering your team to succeed

Responsibilities

- Actively leading, mentoring, and managing a skilled engineering team across various technical domains.
- Collaborate with partners across IT, infrastructure, and operations teams to identify improvements, lead technical initiatives, and support network services that focus on the end-user experience.
- Maintain focus and ownership with a positive approach to technical deliverables across multiple projects in a fast-paced environment.
- Responsible for ensuring proactive monitoring of all services and developing automation to streamline operation effectiveness.
- Accountable for managing and reporting appropriate KPIs for network services globally.
- Encourage innovation and experimentation to improve capabilities and keep the team at the forefront of technology.

Required Skills And Experience

- A highly motivated, self-driven and trustworthy leader with excellent interpersonal skills and an inclusive approach.
- The ideal candidate should be capable of demonstrating 5 years of experience managing a highly technical team.
- An excellent understanding of internal/external DNS solutions across a highly resilient hybrid multi-cloud environment with a core Microsoft service.
- A good understanding of managing load-balancing solutions coupled with IPAM and DHCP.
- Excellent experience leading a broad spectrum of network services in a conscientious, customer-focused environment.
- Expertise in hybrid environments, with the ability to develop, manage, and automate on-premise infrastructure alongside cloud services.
- The candidate should be experienced in ITIL best practices and ideally have exposure to the Agile framework.

Nice To Have Skills And Experience

- Experience in services across a software-defined network architecture.
- Experience in Cisco ISE and Cisco Secure Network Analytics would be advantageous.

In Return

We offer an outstanding opportunity to join Arm at a time of exciting growth and development. You will join an engaging, innovative, and diverse team within an encouraging, supportive environment crafted to support development and nurture success

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email

Hybrid Working at Arm

Arms approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the teams needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and dont discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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