Service Desk Analyst

2 weeks ago

Chennai, India CBTS Full time

Job Opportunity: Service Desk Analyst (Fresher) Company: CBTS Location: Chennai (Work from Office) Shift: 24x7 Rotational Kickstart your career with CBTS We are looking for enthusiastic freshers to join our team as Service Desk Analysts. Responsibilities - Analyze and evaluate software and IT systems. - Respond to IT queries from clients and staff (in person, phone, or remotely). - Perform system installations, upgrades, and maintenance to prevent outages. - Create FAQs and training manuals for end users. - Maintain accurate service desk records. - Suggest improvements to enhance IT performance. - Coordinate with internal teams to meet IT requirements. - Stay updated with technological developments. Required Qualifications - Associate or Bachelor's degree in Computer Science, Information Systems, or related field. - Strong understanding of computer hardware and software. - Familiarity with task management and CRM tools. - Excellent analytical and problem-solving skills. - Strong interpersonal, communication, and teamwork abilities. - Good time-management and organizational skills. Interested candidates can share their resume at: hemamalini.dhanasekaran@cbts.com

  • Service Desk Analyst

    3 weeks ago

    Chennai, India CBTS Full time

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    3 weeks ago

    Chennai, India CBTS Full time

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    Chennai, India CBTS Full time

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  • Service Desk Analyst

    3 weeks ago

    Chennai, India CBTS Full time

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    3 weeks ago

    Chennai, India CBTS Full time

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  • Service Desk Analyst

    3 weeks ago

    Chennai, India CBTS Full time

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    3 weeks ago

    Chennai, India CBTS Full time

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    3 weeks ago

    Chennai, India CBTS Full time

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