Package Specialist

Description CTG is seeking to fill a Package Specialist - Salesforce Platform Services position for our client Location Remote Duration 12 months Duties Perform all activities typically handled by an SRE Site Reliability Engineer for the Salesforce Platform leveraging deep knowledge of Salesforce features and configurations Support all platform-related issues and coordinate with Salesforce product vendor and other partners to ensure timely resolution Maintain a thorough understanding of Salesforce platform upgrades and patches performing proactive impact analysis on current client implementations Guide client development teams on upgrade impacts to ensure timely updates to applications Identify process improvements recommend asset ideas and support solutions to drive ongoing productivity improvements Analyze the client s IT environment to enhance efficiency using DevOps methodologies and tools for the Salesforce Platform Drive continuous improvement of Quality Assurance practices including development of test scenarios and test cases for Salesforce applications Leverage Salesforce Test Automation tools to increase testing efficiency Continuously enhance the Salesforce-DevOps tooling infrastructure Skills Expert knowledge of Salesforce platform features configuration and administration Strong understanding of DevOps methodologies and Salesforce DevOps tooling Experience with Salesforce Test Automation tools and QA best practices Excellent problem-solving and analytical skills Strong communication and collaboration skills to work effectively with vendors partners and internal teams Experience Proven experience in Salesforce platform administration configuration and support Hands-on experience with platform upgrades patches and impact analysis Experience implementing DevOps practices in a Salesforce environment Experience in test automation and QA process improvement Education Bachelor s degree in Computer Science Information Technology or related field or equivalent professional experience Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required CTG does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services for this role The expected base salary for this position ranges from 50 00 to 120 00 hour Salary offers are based on a wide range of factors including relevant skills training experience education market factors and where applicable licensure or certifications obtained In addition to salary a competitive benefit package is also offered About Us CTG a Cegeka company is at the forefront of digital transformation providing IT and business solutions that accelerate project momentum and deliver desired value Over nearly 60 years we have earned a reputation as a faster and more reliable results-driven partner Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts CTG leverages the expertise of over 9 000 team members in 19 countries to provide innovative solutions Together we operate across the Americas Europe and India working in close cooperation with over 3 000 clients in many of today s highest-growth industries For more information visit Our culture is a direct result of the people who work at CTG the values we hold and the actions we take In other words our people define our culture It s a living breathing thing that is renewed every day through the ways we engage with each other our clients and our communities Part of our mission is to cultivate a workplace that attracts and develops the best people reflected by our recognition as a Great Place to Work Certified TM company across many of our global operations CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local state and federal laws CTG is an Equal Opportunity Employer CTG will assure equal opportunity and consideration to all applicants and employees in recruitment selection placement training benefits compensation promotion transfer and release of individuals without regard to race creed religion color national origin sex sexual orientation gender identity and gender expression age disability marital or veteran status citizenship status or any other discriminatory factors as required by law CTG is fully committed to promoting employment opportunities for members of protected classes