Lead Consultant- Network Engineer

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Lead Consultant- Network Engineer Responsibilities Enable bringing the Other businesses Client location within the security umbrella based on prioritization from the Client team Network tooling o Ongoing maintenance o Network tooling rationalization and driving POCs and promoting successful POCs to production Proactive research and enablement for NOC o Continuous improvement and transformation o NIST CSF 2 0 NIST 800 53 aligned roadmap execution for activities recommended for NOC to drive continuous maturity to drive NIST CSF 2 0 aligned maturity levels Support for Client Internal and external compliance audits e g compliance related audits Research and drive continuous improvement for NOC including o Leveraging GenAI enabled Networking Operations 24x7 Network Monitoring o Continuous real time monitoring of network performance and availability o Immediate detection and alerting of network anomalies and issues Performance Optimization o Regular analysis and tuning of network performance to ensure optimal operation o Identification and resolution of bottlenecks and inefficiencies Incident Management o Proactive management of network incidents with rapid response and resolution o Root cause analysis and corrective action to prevent recurrence o Follow and upgrade if required the current SK Lifesciences Incident Management processes Server and Device Monitoring o Continuous monitoring of server health performance and capacity o Realtime alerts for hardware failures resource exhaustion and other critical issues Patch and Update Management o Regular updates and patching of network devices and servers to ensure security and stability o Coordination with SOC for security related updates Configuration Management o Maintenance and documentation of network and device configurations o Change management processes to track and manage configuration changes Internet and WAN Link Monitoring o Monitoring of internet and WAN links for availability and performance o Alerting and troubleshooting of connectivity issues Bandwidth Utilization Analysis o Monitoring and analysis of bandwidth usage to identify trends and potential issues o Optimization of bandwidth allocation to ensure critical applications have necessary resources Traffic Shaping and QoS Management o Implementation of traffic shaping and Quality of Service QoS policies to prioritize critical traffic o Monitoring and adjustment of QoS policies to ensure optimal performance Network Security Monitoring Compliance Reporting Internal External Vulnerability Management Network Incident Response Disaster Recovery Planning Backup and Restore Management SLAs and Performance Metrics Customer Reporting and Communication Proactive Customer Support including working closely with Networking hardware providers e g Cisco Cisco related Access switches Core switches Firewalls Edge Devices Wireless Hardware Internet Edge Cisco Firepower IPS IDS NGFW LogicMonitor Have experience on F5 LB Juniper Cisco PaloAlto Solarwinds for Monitoring Riverbed HPE Aruba Airwave Installing configuring and supporting network equipment including routers switches wireless devices Configuring firewalls routing and switching to maximize network efficiency and security Maximizing network performance through ongoing monitoring and troubleshooting Provide critical thinking to complex problems in a 24 7 mission critical network environment Process monitor and prioritize trouble tickets Automate the tasks which should be automated Provide support and administration of customer firewalls and security appliances IP Address and Subnetting Routing concepts- Static routing Dynamic Routing Eigrp Ospf Bgp Good hands on in switching technologies like- vlan intervlan routing stp Experience on EOL Project migrating from old switch to new switch Core upgrade password recovery Basic Knowledge in Nexus- 7K 5K 2K Change management Knowledge of ITIL procedure Qualifications we seek in you Minimum Qualifications Certifications CCNP CCIE CCNA JNCIP JNCIE CISSP Preferred Qualifications Skills Clear knowledge of hardware and network infrastructure Ability to think and imagine solutions to problems Power to install maintain and troubleshoot network infrastructure tools including wireless access points firewalls routers switches and controllers Knowledge of transport systems and the standards for network infrastructure Can build detailed network diagrams and documents for network communication systems design and planning Provides extensive precise details for choosing the hardware and applications Network security experience Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training