Admin & Operations - Internship

3 weeks ago

Noida Uttar Pradesh, India Paytm Full time

About Us Paytm is India s leading digital payments and financial services company which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases Paytm provides consumers with services like utility payments and money transfers while empowering them to pay via Paytm Payment Instruments PPI like Paytm Wallet Paytm UPI Paytm Payments Bank Netbanking Paytm Fastag and Paytm Postpaid - Buy Now Pay Later To merchants Paytm offers acquiring devices like Soundbox EDC QR and Payment Gateway where payment aggregation is done through PPI and also other banks financial instruments To further enhance merchants business Paytm offers merchants commerce services through advertising and Paytm Mini app store Operating on this platform leverage the company then offers credit services such as merchant loans personal loans and BNPL sourced by its financial partners About the role The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT Responsibilities Coordinate with the employees traveling Email writing Coordination within the team Exposure to Manual Fare Calculation Effective Mail Communication and timely coordination Data Management and Queries Handling Ensuring that the bookings are done on the best available fare basis and maintaining appropriate documentation records for audit purposes Desired Candidate Should be very prompt over email calls A candidate with good communication skills is preferred Basic Excel knowledge is preferred Verbal and written communication in English Should be available for 3months of Internship Education Must be pursuing Graduation or Post Graduation Why join us Merit-based culture that thrives on self-motivated driven individuals who are set out to make a successful career in India s fastest-growing Fintech Organization Agile democratic setup that gives space to your creativity and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times Compensation If you are the right fit we believe in creating wealth for you With enviable 500 mn registered users 21 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers merchants - and we are committed to it India s largest digital lending story is brewing here It s your opportunity to be a part of the story

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