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The Oracle Health Sciences Applications suite leads the market for pharmaceutical biotechnology and medical device research applications in the rapidly expanding life sciences industry These products provide integrated services to control and automate the drug and medical device development process They consistently improve data quality and cut months off the clinical trials phase of research benefiting thousands of lives by bringing better safer drugs and medical devices to market sooner Cloud Operations team is a group of highly motivated and dedicated people from some of the best universities and clinical trials industry who provide 24 7 support to the production customer systems in an SRE model We value intangibles like initiative creativity and innovation AMS engineers work with cutting-edge technologies and interact seamlessly with our internal cross-functional teams like product engineering industry-expert SMEs of product management product strategy and customer support team To learn more about the Health Sciences product suites visit Qualifications BS MS in Engineering Computer Science or equivalent Total 7 years of experience in IT Operations Infrastructure Middle-ware Automation Application Support Possess strong technical skills in automation troubleshooting problem-solving in the Windows Linux server environments to support applications Knowledge in Oracle RDBMS any specific application-level language working knowledge is always helpful Experience in automation scripting knowledge Perl Python and Unix Shell Scripting etc is a great advantage Strong experience in SQL database tuning capacity planning based on the performance of the application is a plus Passion for solving complex problems actively that delights the customers Possess good organizational and communication skills with a Can Do attitude Ability to handle multiple tasks in parallel proactive self-motivated detail-oriented and organized Strong excellent verbal and written communication skills and ability to dive in and learn complex systems The ability to adapt to a fast-paced changing environment and to provide technical skills support to the team with high collaboration is key Career Level - IC4 Responsibilities The Oracle Health Sciences Applications suite leads the market for pharmaceutical biotechnology and medical device research applications in the rapidly expanding life sciences industry These products provide integrated services to control and automate the drug and medical device development process They consistently improve data quality and cut months off the clinical trials phase of research benefiting thousands of lives by bringing better safer drugs and medical devices to market sooner Cloud Operations team is a group of highly motivated and dedicated people from some of the best universities and clinical trials industry who provide 24 7 support to the production customer systems in an SRE model We value intangibles like initiative creativity and innovation AMS engineers work with cutting-edge technologies and interact seamlessly with our internal cross-functional teams like product engineering industry-expert SMEs of product management product strategy and customer support team To learn more about the Health Sciences product suites visit Qualifications BS MS in Engineering Computer Science or equivalent Total 7 years of experience in IT Operations Infrastructure Middle-ware Automation Application Support Possess strong technical skills in automation troubleshooting problem-solving in the Windows Linux server environments to support applications Knowledge in Oracle RDBMS any specific application-level language working knowledge is always helpful Experience in automation scripting knowledge Perl Python and Unix Shell Scripting etc is a great advantage Strong experience in SQL database tuning capacity planning based on the performance of the application is a plus Passion for solving complex problems actively that delights the customers Possess good organizational and communication skills with a Can Do attitude Ability to handle multiple tasks in parallel proactive self-motivated detail-oriented and organized Strong excellent verbal and written communication skills and ability to dive in and learn complex systems The ability to adapt to a fast-paced changing environment and to provide technical skills support to the team with high collaboration is key About Us As a world leader in cloud solutions Oracle uses tomorrow