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Director - Technology (eCommerce Platform)

1 month ago

Pune, Maharashtra, India Whisk Software Private Limited Full time
Job Description

About the job

About Company:

GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery, and support of solutions in the ECM, BI, and Mobility space.

Job Position: Director - Technology (eCommerce Platform)

Experience: 16+ Years

Location: Pune

Role and Responsibilities:

We are looking for an energetic and talented engineering director to lead the teams development, drive high-value, high-quality features to our industry-leading engineering delivery. The ideal candidate would have the ability to attract, recruit and retain the industry's best engineering talent and have the technical expertise to effectively influence/participate in architectural discussions, strategic planning, roadmaps, and decisions to ensure we build impactful, compelling, and scalable solutions in an incremental fashion, unlocking hyper-growth, data-driven decision making and creating a world of possibilities for our customers/business at our Technology Center in Pune, India.

Leadership and Delivery:

Oversee and lead the engineering project delivery for the ECommerce Global Multi-Tenant Platform, ensuring high availability, scalability, and performance to support global business operations.

Cross-Functional Collaboration:

Actively collaborate with Product Management, Business Stakeholders, and other Engineering Teams to define project requirements and deliver customer-centric solutions.

Talent Acquisition and Development:

Build a strong and diverse engineering team by attracting, recruiting, and retaining top talent.

Develop and execute a continuous education program to upskill team members on both key technologies and business domain.

Performance Management:

Define clear, measurable goals for individual contributors and teams, ensuring alignment with broader organizational objectives.

Manage performance reviews and recognize high-performing individuals, while providing coaching and support to those needing improvement.

Technology Leadership:

Champion the adoption of best practices in software engineering, including agile methodologies, DevOps, and automation.

Facilitate and encourage knowledge sharing and expertise in critical technologies, such as cloud computing, microservices, and AI/ML.

Resource Planning and Execution:

Accurately estimate development efforts for projects, considering complexity, risks, and resource availability.

Develop and implement delivery plans, timelines, and budgets to deliver initiatives on schedule.

Oversee system rollouts and implementation efforts, ensuring smooth transitions and minimal disruptions to business operations.

Organizational Improvement:

Champion initiatives to improve the engineering organization's culture, focusing on collaboration, transparency, and inclusivity.

Continuously evaluate and refine engineering processes to increase efficiency and reduce bottlenecks.

Lead efforts to make the organization a Great Place to Work, including regular engagement activities, mentorship programs, and open communication.

System Understanding and Technical Oversight:

Develop a deep understanding of critical systems and processes, including architecture, APIs, data pipelines, and DevOps practices.

Provide technical guidance to the team, addressing complex challenges and ensuring alignment with architectural best practices.

Partner with senior leaders to align technology decisions with business priorities and future-proof the company's systems.

Innovation and Transformation:

Play a pivotal role in transforming into a leading technology organization by implementing cutting-edge solutions in eCommerce, Platform Engineering, AI, ML, and Data Science.

Required Experience and Expertise:

Execution and Results Orientation

Proven track record in developing and executing detailed plans, managing budgets, and delivering results under tight deadlines.

Demonstrated ability to handle complex, fast-paced projects with competing priorities.

Vendor and Stakeholder Management

Skilled in negotiating and managing vendor relationships, contracts, and service-level agreements (SLAs).

Core Technical Criteria:

- Bachelor's degree in Computer Science, Engineering, or a related field. Equivalent work experience will also be considered.
- Expertise in Java frameworks such as Spring & Spring Boot, In-depth understanding of RESTful API design, implementation, and optimization.
- Knowledge of microservices architecture and tools like Kubernetes, Docker, and API Gateway.
- Experience in building scalable, high-performance backend systems to handle high traffic.
- Proficiency in tuning Java Virtual Machine (JVM) for optimal performance.
- Hands-on experience with relational databases like Oracle, MySQL, PostgreSQL, and NoSQL databases like MongoDB, Cassandra, or Redis.
- Ability to optimize database queries and manage large datasets effectively.
- Deep understanding of Vue.js components, Vuex (state management), Vue Router, and the ecosystem.
- Ability to optimize frontend code for performance, SEO, and user experience.
- Modern Web Development: Familiarity with JavaScript (ES6+), TypeScript, and tools like Webpack, Vite, or Rollup.
- In-depth knowledge of eCommerce security standards, including PCI DSS compliance for payment processing.
- Experience in implementing security best practices, such as authentication (OAuth2, SSO), encryption, and secure API design.
- Proven experience in designing and delivering eCommerce platforms that are scalable, reliable, and fault-tolerant.
- Ability to guide the team in code reviews, setting coding standards, and adopting best practices in Java and Vue.js development.
- Hands-on experience in mentoring and growing engineering talent, specifically for eCommerce-focused teams.
- Ability to collaborate with Product Managers and UX/UI Designers to align technical implementation with business goals and user experience.
- Experience in leading discussions on frontend performance optimization, UX responsiveness, and accessibility (WCAG standards).

Why choose GSPANN

We GSPANNians are at the heart of the technology that we pioneer. We do not service our customers, we co-create.

With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.

GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.

We're a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.

We invite you to carry forward the baton of innovation in technology with us.

At GSPANN, we do not service. We Co-create.

Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure.

Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace

Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU

Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you're in the company of marquee clients and extremely talented colleagues

Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family

Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors

We invite you to carry forward the baton of innovation in technology with u