Urgent: SME

7 days ago


Chennai India Firstsource Full time

Job Description Description: - In-depth Knowledge and Experience in the US Health Care Payer System. - 2-3 years of experience in Claims Adjudication. - Knowledge on MS office tools - Understanding Client P&Ps based on instruction guidelines. - Develop a strong understanding of the business challenges and provide knowledge and insights - Analyze internal/client feedback emails and report back to Managers - Handling coaching/feedback sessions efficiently. - Periodic knowledge calibration with client or quality team - Floor troubleshooting and if required get queries clarified with client. Required Skills: Critical: - In depth Process knowledge in Claims Processing - Front ending the client in a must - Focus on continuous process improvement Desirable: - Knowledge on quality tools/RPA - Knowledge on AI and ML


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