Senior Service Officer

3 weeks ago

Chennai Tamil Nadu, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree Sr SO KRAs Responsible for servicing any walk-in customers of the bank irrespective of the segment mapping Regular generation of leads for NTB customer and cross sell The Sr SO will act as a backup to the SO Non-transaction related servicing at the Branch - Audit Reconciliation of Branch Accounts Customer query resolution Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed Providing quality of experience that will ensure retention and positive word-of-mouth EXPERIENCE QUALIFICATIONS QUALITIES Atleast 2 years in branch banking operations Post-graduate or graduate with appropriate experience Primary motivation customer service through query resolution A senior teller or branch operations person TARGET COMPANIES HDFC Bank ICICI Bank IDBI Bank UTI Bank AGE 23-25 years OTHERS Reporting to SDO BOM SM THE ROLE bold Customer service at the Branch customer retention

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    Thiruporur, Tamil Nadu, India Bechtel Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

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    Chennai, Tamil Nadu, India EXL Service Full time

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    3 days ago

    Chennai, Tamil Nadu, India Park Hyatt Chennai Full time

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