Senior UX Researcher, Google Play

1 week ago

Bengaluru, Karnataka, India Google Inc Full time
Job Description

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.

- 5 years of experience in an applied research setting, or similar.

Preferred qualifications:

- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
- 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).

- 3 years of experience managing projects, and working in a large, matrixed organization.

About the job

At Google, we follow a simple but vital premise: Focus on the user and all else will follow. User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses.

As a User Experience Researcher (UXR), you'll help your team of UXers, product managers, and engineers understand user needs. You'll work with stakeholders across functions and levels and have impact at all stages of product development. You'll play a critical role in creating useful, usable, and delightful products. You'll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You'll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Google Play offers music, movies, books, apps and games for devices, powered by the cloud. It syncs across devices and on the web. As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships. They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop. The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users.

Responsibilities

- Influence stakeholders across organizations to gain support for research-based, user-centric solutions.

- Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.

- Drive ideas to improve products and services through research-driven insights and recommendations.

- Lead teams to define and evaluate product, service, ecosystem impact.

- Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

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