Assistant Manager

Job Description About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function The jobholder will be a part of the ISPL CAO Functions team with a global mission to monitor and foster performance at group & division level. The role will require the candidate to act as business partner for business divisions and business lines and support the business strategic steering. The candidate will produce performance management reports with various indicators to support analysis and steering of third-party outsourcing risk performance. Job Title Term Sheet Operations Date 3 Department CAO Location: Mumbai Business Line / Function Outsourcing Coordination Dashboarding Reports To (Direct) Head of Department Grade (if applicable) AVP (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Head of BackOffice Operations TermSheet Management is responsible for the endtoend governance, creation, maintenance, and control of all termsheets that underpin the financing, and commercial arrangements. The role ensures that termsheets are accurate, compliant with internal policies, regulatory requirements, and tax documentation standards, and that they are effectively communicated to all relevant stakeholders (Finance, Treasury, Tax, Legal, Business Units). In addition, the leader will develop a highperforming backoffice team, drive process efficiency. Key Responsibilities Area Responsibilities TermSheet Governance - Create, review, and standardize termsheet templates (pricing, payment terms, servicelevel agreements, etc.). - Maintain a central, versioncontrolled repository of all active and historic termsheets. - Ensure each termsheet is signed off by appropriate business owners, Finance, Tax, and Legal signatories. - Conduct periodic (quarterlyannual) reviews to confirm that termsheets remain aligned with the Group's TransferPricing policy, regulatory changes, and internal controls. Process Management & Automation - Design and continuously improve the endtoend workflow for termsheet creation, approval, storage, and amendment (including automated routing and electronic signatures). - Identify opportunities for RPA or ERP enhancements that reduce manual effort and increase data integrity. - Define and monitor key performance indicators (KPIs) for processing time, error rates, and compliance coverage. Reporting & Analytics - Produce regular reporting for senior management on termsheet status, outstanding approvals, policy exceptions, and financial impact (cashflow, net interest expense, etc.). - Provide adhoc analyses for strategic projects (e.g., restructuring, M&A, new financing arrangements). Team Leadership - Lead a team of backoffice specialists / analysts (size varies by region), setting clear objectives, coaching, and developing career paths. - Foster a collaborative culture with stakeholders in Treasury, Tax, Legal, Business Units, and IT. - Ensure team adheres to servicelevel agreements (SLAs) and delivers highquality work. Stakeholder Management - Act as the primary point of contact for termsheet queries and escalations. - Champion bestpractice communication between finance, legal, and operational teams to align expectations and timelines. Continuous Improvement - Benchmark against industry standards and best practices; embed lessons learned from audits, control testing, and regulatory reviews. - Champion a culture of continuous improvement, encouraging innovative solutions and knowledge sharing. Required Skills & Competencies Competency Required Level Leadership & People Management Proven experience leading multidisciplinary teams in a matrix environment. Contract / TermSheet Expertise Deep understanding of commercial and financing termsheet structures, pricing mechanisms, and related documentation. Financial & Tax Acumen Strong knowledge of intercompany accounting, transferpricing principles, and crossborder tax considerations. Process Design & Automation Experience designing endtoend workflows, implementing ERP or RPA solutions (SAP, Oracle, PowerAutomate, UiPath). Analytical & ProblemSolving Ability to analyze complex financial data, identify discrepancies, and propose corrective actions. Stakeholder Influence Excellent communication, negotiation, and influencing skills with senior business partners and external auditors. Technology Proficiency Advanced Excel, PowerBI/Tableau for reporting; comfortable with documentmanagement systems (SharePoint, Confluence). Attention to Detail High degree of accuracy in data handling and documentation. Education & Experience - Education: Bachelor's degree in Finance, Accounting, Business Administration, Law, or related field (mandatory). A Master's degree (MBA, MSc Finance) is preferred. - Experience: Minimum 12years of relevant experience, with at least 5years in termsheet or contract management, intercompany finance, or treasury operations; 3+years in a senior leadership role. - Industry Exposure: Experience within a multinational corporation, especially in banking, corporate & institutional banking, or other highly regulated sectors. - Language : Fluency in English (both written and spoken) required; additional language(s) relevant to operating regions are an asset. Soft Skills - Strong analytical skills - Strong stakeholder management skills across global teams. - Strong problem-solving and negotiation skills - Comfortable operating with a strong level of autonomy, self-driven - Organized and delivery-focused, with attention to detail. - Good communication and reporting skills. - Team Player/Network Skills Specific Qualifications (if Required) NA Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to deliver / Results driven Ability to collaborate / Teamwork Resilience Critical thinking Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to manage a project Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop and adapt a process Education Level Bachelor Degree or equivalent Experience Level At least 8 years