Gbs Senior Manager

We are Reckitt Home to the world s best loved and trusted hygiene health and nutrition brands Our purpose defines why we exist to protect heal and nurture in the relentless pursuit of a cleaner healthier world We are a global team united by this purpose Join us in our fight to make access to the highest quality hygiene wellness and nourishment a right and not a privilege About the role The Migration Leader is responsible for the planning execution and governance of all transitions into the GBS organization This role ensures seamless migration of activities from markets factories and functions into GBS delivery centres with minimal disruption to the business and full alignment to strategic objectives Acting as the overall program lead for migrations the Migration Leader orchestrates cross-functional teams including process change HR and technology while maintaining strong relationships with local market stakeholders and leadership This role is critical in ensuring readiness driving performance during transition and embedding new ways of working through structured governance and risk management Your responsibilities Own end-to-end transition planning and delivery across all waves and geographies Ensure timely completion of pre-migration knowledge transfer hypercare and stabilization activities Govern adherence to transition playbooks timelines and quality standards Lead weekly cross-wave forums stage gate reviews and escalation processes Maintain the overall end-to-end RAID log for all in-scope transitions and lead issue resolution Drive milestone tracking reporting and exception management through formal governance routines Support stage gate preparation and approvals in collaboration with program leads and senior stakeholders Align with functional GBS leads Finance Supply Commercial HR and enabling teams People Change Technology Ensure integrated planning with recruitment training system access and infrastructure workstreams Lead the interface with local markets to confirm scope sequencing and readiness criteria Monitor service ramp-up metrics including SLA achievement knowledge transfer quality and early delivery KPIs Coordinate mitigation plans for recruitment gaps onboarding challenges or process readiness concerns Ensure successful handover from transition to BAU service delivery through structured exit criteria The experience we re looking for Bachelor s degree in Business Operations or related field Minimum 10 years of experience in large-scale business transformation or shared services programs Proven track record of leading end-to-end transitions across multiple geographies Strong program management skills with experience in planning governance and stakeholder engagement High comfort with cross-functional coordination issue resolution and managing ambiguity Excellent communication and leadership presence across senior stakeholder groups PMP or equivalent project program management certification Experience in FMCG or other global matrixed organizations Understanding of service delivery models SLAs and operating model design Familiarity with shared services migration frameworks The skills for success Large scale business transformation Trasition migration stakeholder engagement What we offer With inclusion at the heart of everything we do working alongside our four global Employee Resource Groups we support our people at every step of their career journey helping them to succeed in their own individual way We invest in the wellbeing of our people through parental benefits an Employee Assistance Program to promote mental health and life insurance for all employees globally We have a range of other benefits in line with the local market Through our global share plans we offer the opportunity to save and share in Reckitt s potential future successes For eligible roles we also offer short-term incentives to recognise appreciate and reward your work for delivering outstanding results You will be rewarded in line with Reckitt s pay for performance philosophy Equality We recognise that in real life great people don t always tick all the boxes That s why we hire for potential as well as experience Even if you don t meet every point on the job description if this role and our company feels like a good fit for you we still want to hear from you All qualified applicants will receive consideration for employment without regard to age disability or medical condition colour ethnicity race citizenship and national origin religion faith pregnancy family status and caring responsibilities sexual orientation sex gender identity gender expression and transgender identity protected veteran status size or any other basis protected by appropriate law