Director, Software Engineering

Job Description

Director of Engineering (Compliance and Risk Decision Engine) - Pune, India

Are you ready to join a team in a global company Are you an innovative person who is passionate about software engineering How about offering up your skills in a global business that is committed to moving money for better Join Western Union as a Director of Engineering - Compliance and Risk Decision Engine.

Western Union powers your pursuit.

In this role, you will be designing and leading the engineering teams that deliver complex platforms and capabilities for continuously evolving real-time and offline decisioning which enable our customers to successfully leverage our products as intended, block bad actors, and ensure global financial regulatory compliance. The role will help shape the strategic direction, participate in long term roadmap definition for the teams, drive the engineering execution of the roadmap, and provide engineering leadership on a day-to-day basis. This critical and strategic role will oversee multiple cross functional areas in engineering and enable them to deliver extraordinary technology and business outcomes. You would be performing below responsibilities -

Role Responsibilities

- Lead, manage and grow multiple teams of software engineers and build a culture of accountability
- Mentor and guide the professional and technical development of engineers on your teams
- Work with product leaders to define the strategy, roadmap and destination architecture
- Influence executive stakeholders
- Manage a portfolio of diverse technology platforms and projects to build scalable applications that meet our customer needs
- Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies
- Lead the craftsmanship, availability, resilience, and scalability of your solutions
- Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
- Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
- Involvement in Planning, Design, Architecture, Technical Reviews, and Releases removing impediments in execution defining metrics to measure success ensuring highest Quality, Predictability and Productivity. Actively participate in the Architectural decision-making process and help define the architectural runway for the platform.
- Responsible for Recruitment, Team Engagement, Coaching and Mentoring, Defining Goals, Performance Management, Recognition, Defining and executing upskilling programs.
- Innovation (Evaluating and implementing innovative engineering practices, tools and technologies), Waste Reduction through lean agile process etc.

Role Requirements

- 15+ years of over-all engineering experience with 5+ years of leadership experience
- Knowledge of API architecture and microservices, AWS services, upstream dependencies and platform as a service concept on delivery.
- Experience with ML Ops, Data Enrichment, and Predictive Behavior Analytics.
- Managed application engineering services portfolio of 50+ people for a large global organization
- Ability to define and review platform architecture and build enhancement proposals
- Experience in Cloud based architecture and understanding of distributed architectures and its challenges.
- Experience in dealing with high volume, low latency systems viz. scalability, reliability, performance management, observability.
- Demonstrated leadership capabilities with an emphasis on engineering excellence, employee engagement, collaboration, innovation, and stakeholder management.
- Strong communication skills with ability to interact with stakeholders and partners globally.
- Strong presentation skills to articulate technology and business solutions to internal stakeholders and external partners and drive consensus.
- Focus on introducing innovative engineering practices, tools and technologies to continuously improve the quality of the systems and optimize efforts.
- Ability to motivate and inspire everyone to do their best work, resolve conflicts and nurture a positive work environment.
- Experience with Agile software development processes and tools, experience in leading large solutions using Scaled Agile.
- Experience in Financial Services domain, experience in Money Transfer Services Business or Payments.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at .

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India-specific benefits include:

- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Checkup
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-AK1 #LI-Hybrid

Estimated Job Posting End Date:

03-07-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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