ServiceNow Developer Operations

4 weeks ago

Hyderabad, Telangana, India Thinkwise Consulting Llp Full time
Job Description

Job Summary:

We are seeking a highly skilled ServiceNow Platform Administrator to manage the day-to-day operations of the ServiceNow platform. This includes performance monitoring, user and system administration, issue resolution, integrations, and collaboration with internal teams to drive platform efficiency, compliance, and innovation. The ideal candidate will have deep technical expertise in ServiceNow, including ITSM, ITOM, CMDB, and experience working in an Agile enterprise environment.

Key Responsibilities:

- Manage day-to-day operations of the ServiceNow platform, including performance monitoring, user and system administration.
- Maintain and support core ServiceNow applications: ITSM, ITOM, HRSD, CMDB, and custom applications.
- Actively participate in Major Incident Management for P1/P2 incidents to quickly triage and resolve platform issues.
- Monitor and manage the ServiceNow Incident and Request queues, resolving operational issues and service degradations efficiently.
- Implement and support integrations with enterprise systems using MID Servers, REST, and SOAP APIs.
- Perform routine platform maintenance including upgrades, patching, and cloning activities with minimal user disruption.
- Ensure compliance with security standards, access control policies, and audit requirements.
- Collaborate with ServiceNow platform team (Architects, BSAs, Developers) to ensure code quality, performance, and maintainability.
- Partner with business stakeholders to identify and implement automation opportunities across operational processes.
- Maintain comprehensive platform documentation, including architecture diagrams, SOPs, and Knowledge Base articles.
- Follow Agile methodology and apply ServiceNow best practices throughout the development and operations lifecycle.

Required Skills & Qualifications:

- Bachelor's degree in Computer Science, Information Systems, or equivalent work experience.
- Minimum 5+ years of experience in ServiceNow platform administration, operations, or development.
- Proven experience managing ServiceNow in a large enterprise environment.
- Strong understanding of ITSM processes and modules: Incident, Problem, Change, CMDB.
- Proficiency in JavaScript, Flow Designer, Business Rules, Script Includes, and UI Policies.
- Hands-on experience with ServiceNow ITOM (Discovery, Event Management, Service Mapping) is a plus.
- Exposure to HRSD, SecOps, or GRC modules is preferred.
- Strong knowledge of ITIL, Agile, and DevOps methodologies.
- Experience with ServiceNow scripting, configuration, integrations, and platform automation.
- Excellent verbal and written communication and documentation skills.

Certifications:

Required:

- ServiceNow Certified System Administrator (CSA)

Preferred:

- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist (ITSM, ITOM, HRSD, SecOps)
- ITIL v4 Foundation or higher

  • Full Stack ITSM Developer

    3 days ago

    Hyderabad, Telangana, India ServiceNow Full time

    We are looking for an experienced Full Stack ServiceNow ITSM Developer with expertise in Agentic AI to enhance IT Service Management solutions. This role involves designing, developing and automating ITSM workflows while integrating AI-driven automation for predictive analytics and decision-making. The ideal candidate should have hands-on experience in...

  • Full Stack ITSM Developer

    2 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Full Stack ITSM Developer

    2 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ServiceNow Development

    3 weeks ago

    Hyderabad, Telangana, India TESTQ Technologies Limited Full time

    Position : Senior ServiceNow Developer & OperationsLocation : Hyderabad, Telangana, IndiaExperience : 6 to 10 yearsJob Description Summary : We are seeking a highly skilled Senior ServiceNow Developer & Operations Specialist to manage, operate, and enhance our ServiceNow platform. The ideal candidate will be responsible for end-to-end platform...

  • ServiceNow Developer

    3 weeks ago

    Hyderabad, Telangana, India Webologix Ltd INC Full time

    Job DescriptionJob Position: ServiceNow Developer - IRM, GRC, SecOps, Risk & ComplianceJob Type: -PermanentLocation: HyderabadExperience: 5+ to 12+ YearsMust have: -ServiceNow Developer + IRM + GRC + SecOps + Risk & ComplianceJob Overview:We are looking for a skilled ServiceNow Developer with expertise in IRM (Integrated Risk Management), GRC (Governance,...

  • Full Stack Platform Developer

    2 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Full Stack Platform Developer

    3 days ago

    Hyderabad, Telangana, India ServiceNow Full time

    We are looking for an experienced Full Stack ServiceNow Platform Developer with expertise in Agentic AI to build, extend, and optimize enterprise-wide ServiceNow applications. This role involves architecting and developing scalable solutions on the ServiceNow platform, integrating AI-driven intelligence, and enhancing automation across business workflows....

  • Sr Sales Operations Analyst

    2 days ago

    Hyderabad, Telangana, India ServiceNow Full time US$ 80,000 - US$ 1,50,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Infrastructure Developer

    3 days ago

    Hyderabad, Telangana, India ServiceNow Full time US$ 1,25,000 - US$ 1,75,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ServiceNow Developer

    1 day ago

    Hyderabad, Telangana, India Nexusnow Full time

    Job Title: ServiceNow Developer (ITSM / ITOM / HRSD)Experience: 5+ yearsEmployment Type: Full-TimeWork Mode: Hybrid*CIS Cerificate is mandatoryJob Summary:We are seeking an experienced and dynamic ServiceNow Consultant with hands-on expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD). The...