Human Resources Generalist

1 day ago

Bhavnagar, India SilverXis Inc. Full time

📢 We’re Hiring: HR Coordinator – Mortgage BPO 📍 Location: InfoCity, Gandhinagar, Gujarat (Onsite – Delivery Center) 🕒 Shift Timing: 3:00 PM IST – 12:00 Midnight IST 💼 Employment Type: Full-Time | Regular | Onsite 🔎 Role Overview We are seeking a proactive and detail-oriented HR Coordinator to manage end-to-end human resource functions for our Mortgage BPO division. This role is responsible for recruitment, onboarding, HR operations, compliance management, employee engagement, performance management, and offboarding. The ideal candidate will ensure adherence to U.S. mortgage industry compliance standards and Indian labor laws, while promoting a culture of professionalism, transparency, and continuous employee development. 🧩 Key Responsibilities 1. Recruitment & Talent Acquisition - Manage full-cycle recruitment for Mortgage BPO roles. - Coordinate with hiring managers to understand workforce requirements. - Maintain candidate pipelines and recruitment MIS. 2. Onboarding & Induction - Execute structured onboarding programs and employee inductions. - Ensure documentation, background checks, and policy acknowledgments are completed. 3. HR Policies, Procedures & Compliance - Implement and maintain HR policies and SOPs. - Ensure compliance with ISO 9001, ISO 27001, SOC 2, SAFE Act, and GLBA standards. - Support internal and external audits related to HR and compliance. 4. Employee Engagement & Development - Plan and execute employee engagement initiatives. - Support learning & development activities and internal communication programs. 5. Performance Management - Coordinate goal-setting, appraisals, and performance review cycles. - Assist managers in performance improvement processes. 6. Offboarding & Exit Management - Manage resignation, exit interviews, clearance, and final settlement processes. - Analyze exit feedback and share insights with leadership. 7. HR Administration & Vendor Management - Maintain employee records, HR documentation, and attendance data. - Coordinate with external HR vendors, consultants, and service providers. 8. MIS Reporting - Prepare and maintain HR MIS reports related to hiring, attrition, attendance, and compliance metrics. 🎯 Required Qualifications & Skills - Education: Graduate in HR or equivalent qualification. - Experience: 1–3 years of relevant HR experience - (Mortgage / Title BPO experience preferred). - Working knowledge of ISO 9001 / ISO 27001 / SOC 2 / SAFE Act / GLBA compliance frameworks. - Strong communication, interpersonal, and coordination skills. - Proficiency in MS Office (Excel, Word, PowerPoint). - High level of integrity with the ability to handle confidential information. 💰 Compensation - Competitive salary with performance-based incentives. ⚠️ Important Notes - This is a 100% onsite role. - Candidates must be comfortable working US-aligned evening shifts.

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