Onsite Service Support Engineer

3 weeks ago

Hyderabad India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

Job Description

Position: Onsite Service Support Engineer (Field Service Engineer)

Location: Hyderabad

Experience: 1+ Years

Job Summary

We are seeking a Field Service Engineer / On-Site Support Engineer with expertise in Machine Vision Systems. The role involves installation, troubleshooting, maintenance, and repair of machine vision systems at customer sites. It requires strong technical acumen, problem-solving ability, and customer-handling skills.

Key Responsibilities

- Provide on-site support, debugging, and system maintenance.
- Perform installation, configuration, and troubleshooting of machine vision systems.
- Operate and fine-tune vision tools for optimal system performance.
- Work with PLC and robotic systems under guidance.
- Handle hands-eye and single camera setups.
- Deliver basic training, technical clarifications, and support to clients.
- Maintain detailed installation logs and issue-tracking reports.
- Execute predefined setups, basic scripting, and troubleshooting tasks.

Key Qualifications

- 28 years of experience in industrial cameras, barcode scanners, and 2D cameras.
- Proficiency in Cognex, Keyence, and OPT systems.
- Strong problem-solving and optimization skills to enhance production efficiency.
- Good understanding of machine vision applications in industrial environments.
- Strong communication and teamwork skills with a customer-focused approach.

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