Senior Specialist Testing

1 week ago

Gurgaon Haryana, India Sun Life Financial Full time

You are as unique as your background experience and point of view Here you ll be encouraged empowered and challenged to be your best self You ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you Your leaders will inspire and help you reach your potential and soar to new heights Every day you ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do Discover how you can make a difference in the lives of individuals families and communities around the world Business tester with 8-10 years of experience as Business Tester in Life Insurance organization Analyse Business acceptance test scenarios from requirements and write test cases Perform Business verification Functional testing Hands on experience on Automation tool eg Selenium TOSCA Co-ordination with onsite and offshore team in fixing the defects Business acceptance test execution and defect logging Unique Requirements Shift Timings 8 00AM - 4 30PM Accountability Core Responsibility Provided in Roles summary above Additional Responsibility Provided in Roles summary above Eligibility Minimum Qualification Graduate Post Graduate in any discipline Understanding of insurance processes Team Player Exposure to Customer Communication and Management Industry Experience Prior exposure in Life insurance industry as Business tester Competencies Technical Mandate Skills Technical Automation tool eg Selenium TOSCA Basic MS Office functions Others Sound understanding of Individual Life Insurance products and processes Behavioral skills Mandate Skills Collaborates effectively Drives collaboration among team members in his her function Presenting a supportive united front when appropriate Communicates Confidently Communicates crisply and candidly Communicates effectively across audiences reporting managers peers business partners Balances talking and listening to foster candid dialogue Focuses on the Customer Raises concerns and recommends potential solutions for those processes that negatively impact the customer service experience or the fair treatment of customers Helps employees understand the impact of their work on the customer client Organizes own work to meet agreed upon deadlines Focuses on surfacing underlying customer issues concerns and identifying root causes Takes Accountability Takes steps to understand decision making processes and procedures - uses this understanding in developing work plans Escalating issues or redirecting enquiries in a timely and efficient fashion Following up with customers when we say we will and delivering on our commitments Works under general supervision on day to day matters Understands our Business Enhances understanding about the business of SLF e g products and services org structure key competitors Understands how his her role relates to the Business Unit Function s objectives Job Category IT - Application Development Posting End Date 26 06 2025

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