Off-shore Account Manager

5 days ago


Lucknow, India HCLTech Full time

Business Enablement & Services Team | OFFSHORE ACCOUNT MANAGEMENT | Mandatory Relevant Experience - 3 Years Responsibilities: - Responsible for commercial contractual adherence, and growth of engagements in tandem with Global Sales teams. - Own and manage end-to-end commercial and contractual aspects/processes of the accounts. - Supporting the internal stakeholders in growing the account and improving overall account profitability & DSO. - Effective tracking of the account stats including Revenue & Receivables. - Catering to the new business requirements by creating statement of works. - Implementing best practices for optimization. - Interpreting the contract and establishing a governance model for adherence. - Financial risk mitigation through relevant contract amendments. - Manage the internal and external stakeholders of the engagement. - Support account management from a sales relationship perspective, Coordinate sales & marketing programs, promotions and generate periodic and special reports. - Support engagement teams to Cross-sell, Up-sell, and Contract Reshaping – growing existing and new business opportunities. - Manage customer reviews and visits. - Conduct internal reviews and maintain the overall account stats health. Minimum Requirements: - MBA/BBA/B. Com/B. Com Hons/BA Economics with Mathematics with minimum 60% across academics (10th, 12th, UG until last semester). - Decent understanding and experience of pricing and associated P&L calculations. - Good experience of using MS ExcelTM (pivots, macros etc.), MS WordTM, MS Power pointTM for analysis, process mapping and reporting.



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