Sr. Software Engineer, Developer Experience And Productivity Engineering

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M buyers and suppliers We empower you with the ability to predict prescribe and automate smarter more profitable business decisions to improve operating margins Why join Coupa Pioneering Technology At Coupa we re at the forefront of innovation leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend Collaborative Culture We value collaboration and teamwork and our culture is driven by transparency openness and a shared commitment to excellence Global Impact Join a company where your work has a global measurable impact on our clients the business and each other Learn more on blog and hear from our employees about their experiences working at Coupa The Impact of a Sr Software Engineer Developer Experience and Productivity Engineering at Coupa We are seeking an experienced Senior Software Engineer to join our innovative Developer Experience and Productivity Engineering team In this role you will help architect build and enhance our sophisticated AI orchestration platform that leverages Large Language Models and integrates with various Model Context Protocol tools You ll play a key role in developing capabilities to provide Coupa-specific intelligence through strategic integration of internal systems knowledge bases and custom tooling What You ll Do Design and implement AI and MCP tools architecture focusing on scalability and maintainability Develop integration mechanisms that allow our AI platform to connect with MCP systems while providing a unified interface Create and enhance AWS RAG systems to incorporate Coupa s institutional knowledge into AI decision-making Build secure connectors to internal documentation systems and data sources Implement domain-specific tools that understand Coupa s unique operational environment Optimise tool selection and execution to ensure efficient LLM interactions Collaborate with product managers to prioritise and implement features that deliver business value Mentor junior engineers and contribute to engineering best practices What You ll Be Working On Building a scalable domain-based hierarchical structure for our AI platforms Creating specialised tools that understand Coupa s unique environment and operational practices Implementing secure knowledge integration with AWS RAG and Knowledge Bases Designing systems that maintain tool manageability while expanding capabilities Developing contextual awareness capabilities that leverage Coupa s institutional knowledge Why You ll Love This Role Opportunity to work at the cutting edge of AI integration and orchestration Solve complex technical challenges that have direct business impact Collaborate with a talented team passionate about AI innovation Build systems that transform how businesses leverage AI for operational efficiency Contribute to an architecture that scales intelligently as capabilities grow Work with the latest LLM technologies and help shape their application in enterprise environments What You Will Bring to Coupa 5 years of professional software engineering experience Strong proficiency in Python and RESTful API development Experience building and deploying cloud-native applications preferably on AWS Understanding of AI ML concepts particularly in the context of LLMs and their applications Solid knowledge of software design patterns system architecture and performance optimisation Experience with integration of multiple complex systems and APIs Strong problem-solving skills and attention to detail Excellent communication skills and ability to explain complex technical concepts clearly Preferred Qualifications Experience with AI orchestration platforms or building tools for LLMs Knowledge of vector databases embeddings and RAG systems Familiarity with monitoring tools like New Relic observability patterns and SRE practices Experience with Jira Confluence GitHub or other DevOps tools and their APIs Understanding of security best practices for AI systems and data access Previous work with domain-driven design and microservices architecture Contributions to open-source projects or developer tools Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment Decisions related to hiring compensation training or evaluating performance are made fairly and we provide equal employment opportunities to all qualified candidates and employees Please be advised that inquiries or resumes from recruiters will not be accepted By submitting your application you acknowledge that you have read and understand that Coupa receives collects your application including your personal data for the purposes of managing Coupa s ongoing recruitment 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