UK SALES PROCESS

1 week ago

Mumbai, India Tech Mahindra Limited Full time

Job Description

Customer Support Executive - UK Voice Process

MINIMUM 6 MONTHS OF EXPIRENCE IS MANDATORY

REQUIRE IMMEDIATE JOINERS

Location: Malad West, Mumbai Working Conditions: Office-based, Rotational Shifts, Rotational Offs Responsibilities:

- Deliver outstanding customer support through chat interactions, primarily for UK clients.
- Address customer inquiries, resolve issues efficiently, and ensure high levels of customer satisfaction.
- Handle international Customers on call chat process providing accurate information and prompt resolutions.
- Maintain detailed records of customer interactions and feedback through the chat system.
- Utilize exceptional written communication skills to foster strong relationships with customers and internal stakeholders.

Qualifications & Requirements:

- Minimum HSC or equivalent education.
- At least 6 months of experience in an International VOICE Process.
- Strong written communication skills in English, with an understanding of UK customer expectations preferred.

Benefits:

- Transportation facility provided within boundaries.
- Opportunities for professional development and career advancement.
- Positive and inclusive work environment.

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