Expert DevOps Cloud Engineer

Job Description This job is with Finastra, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Role Overview Finastra is seeking a seasoned, levelheaded Full Stack Site Reliability Engineer (SRE) to join our Cloud Delivery & Service Management team. You'll be part of a global technology organization responsible for delivering highly reliable, secure, and modernized cloud services for our US mid-markets region, hosted in Microsoft Azure. This role demands deep expertise across Azure, Azure DevOps, GitHub Actions, Kubernetes, Terraform, and scripting, with a strong understanding of banking and digital application workflows. You'll collaborate with top-tier developers, architects, and support engineers to drive service reliability, automation, and modernization across our cloud platforms. Job Accountabilities As a Site Reliability Engineer, you will be part of the Global Technology organization and work closely other product engineers, architects and developers to build highly reliable products. The Cloud Delivery & Service Management Group manage the Microsoft Azure Cloud environment for US mid markets region and owns the uptime of respective products in the region. We will rely on your experience to help us build out the automated, shining beacon of best-practice infrastructure that we need, and your role will be supported by the teams of top-notch developers, support engineers and the entire Finastra organization to deliver the best of breed products and services to our clients. Key Responsibilities Service Reliability - Ensure 99.99% uptime across all critical cloud services. - Strengthen disaster recovery (DR) posture to minimize service disruption. - Implement proactive incident prevention and rapid recovery strategies. - Enhance system resilience through automation and architectural improvements. Security & Compliance - Maintain infrastructure compliance within defined risk thresholds. - Minimize vulnerabilities and enforce secure coding and deployment practices. - Strengthen Privileged Access Management (PAM) and support audit readiness (SOC, FBA, NACHA, RCSA). Modernization & Automation - Reduce technical debt and contribute to modernization roadmaps. - Adopt and apply modern architectures and AI-driven automation. - Continuously upskill to stay aligned with evolving tech and customer needs. DevOps & Cloud-Ops - Manage CI/CD pipelines using Azure DevOps and GitHub Actions. - Architect and maintain infrastructure using Terraform and Azure best practices. - Operate and optimize Kubernetes clusters and containerized workloads. - Drive build and release engineering excellence across environments. AppOps & Workflow Optimization - Collaborate with application teams to ensure seamless deployment and monitoring. - Understand and optimize banking and digital application workflows. - Implement observability and telemetry solutions for business-critical apps. Required Skills & Experience As technologies move around us, we need a team of people who grow and adapt to new best practices. We look for people with: - Cloud Expertise: Azure Cloud Architecture, Azure DevOps, GitHub Actions - Infrastructure as Code: Terraform, ARM templates - Containerization: Kubernetes, Helm, Docker - Configuration Management: Puppet, Ansible - Scripting: PowerShell, Bash, Python (strong acumen required) - OS Administration: Linux (Advanced), Windows (Basic/Intermediate) - Monitoring & Observability: Prometheus, NewRelic, Grafana, Azure Monitor, App Insights - Service Operations: Incident Management, On-call AppOps, Application Uptime - Security & Compliance: JumpCloud, PAM, vulnerability management, audit support - Domain Knowledge: Banking workflows, digital application lifecycle - Soft Skills: Problem-solving, collaboration, communication, ownership mindset - At least 6+ years of computing experience, knowledge and excitement about the terrain and 2+ years of direct Azure experience - A solid grasp of the programming tools (Vibe coding) at their disposal, and knowledge of the time and place to use each one. - Strong security/audit awareness. - Vulnerability and patch management - Performance Testing: Load Runner (OpenText), Gatling (good to have). Benefits We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: - Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. - Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. - Medical, life & disability insurance, retirement plan, lifestyle and other benefits* - ESG: Benefit from paid time off for volunteering and donation matching. - DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). - Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. - Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. - Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra