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Job Description
About RateGain
RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
RateGain today is one of the worlds largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.
Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 16 Global Fortune 500 companies in unlocking new revenue every day.
The Mission:
To architect and lead a globally aligned, AI-enabled People & Culture strategy that powers RateGains growth. The role will act as a strategic partner to the CHRO and CXOs, driving global HR transformation, building leadership depth, strengthening culture, and delivering exceptional employee experiences through technology, agility, and innovation.
Key Responsibilities:
Strategic HR & Business Impact
Be a trusted strategic advisor to the CHRO and CXO team on people strategy and transformation.
Translate business goals into HR strategy and execution.
Drive support for cross-functional global initiatives spanning M&A, global org integration, scale-up.
Lead AI-Powered People Transformation
Digitize all core HR processes using AI/ML and automation platforms.
Implement predictive analytics in engagement, and performance.
Reduce manual HR operations by 4050% and drive HR efficiency at scale.
Global Talent Programs
Lead the annual HR cycle: goal setting, performance, compensation, benefits.
Execute internal mobility and succession planning programs for key roles.
Design and deliver global leadership development programs.
Policy & Process Governance
Own the end-to-end design of global people policies.
Ensure compliance, scalability, and people-first principles.
Culture, DEI & Employer Brand
Launch culture audit and performance-focused culture operating system.
Build and scale DEI and R&R programs.
Drive RateGain&aposs position as a Great Place to Work.
Compensation & Benchmarking
Lead global C&B strategy and benchmarking initiatives.
Ensure internal equity and market competitiveness.
Program Management & Execution
Lead global people initiatives; partner with regional HR heads.
Build project management and reporting dashboards for HR programs.
Set a forward-looking agenda and assign strategic focus areas to help build a world-class HR function
Functional KPIs:
Launch CXO-level succession plans across all verticals.
4050% reduction in manual HR workflows.
Launch centralized org-wide workforce planning process across all business units.
Improve employee engagement and internal mobility metrics by 2025%.
Strategic KPIs:
Define and deliver an AI-first HR digitization roadmap within the first 90 days.
Drive HR cost efficiency through automation, targeting a 30% improvement in manual process.
Increase succession-ready internal candidates for CXO-1 roles by 2x.
Ensure 100% compliance in global policy rollout and documentation across all locations.
Roll out a global compensation benchmarking study across all geos.
Lead a successful change management strategy for 2+ global people initiatives.
Key Competencies:
Strategic HR Leadership: Translates business vision into people strategy aligned with growth.
AI-First HR Mindset: Champions digitization and AI use in all HR functions.
Global Governance: Creates scalable, compliant, globally consistent people processes.
Org Design & Succession: Leads organization design, mobility, succession planning.
Culture & DEI Builder: Shapes unified culture across geographies with a strong DEI foundation.
Employer Branding Expert: Builds a globally recognized employer brand.
Execution with Agility: Drives HR outcomes with speed, rigor, and zero-error delivery.
CXO Influence: Operates with gravitas, advising senior leaders on HR priorities.
Education & Work Experience:
1518 years of progressive HR leadership experience with exposure to global people operations.
At least 5+ years in a strategic HR leadership role in high-growth global SaaS or digital-first companies.
Demonstrated success in leading HR digitization, C&B, succession planning, culture transformation.
Experience in scaling global programs and working closely with CXOs & Business Leaders.
MBA/PGDM in HR or related field from a Tier 1 institution.
Certification in Digital HR, HR Analytics, or Change Management is a plus.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on grounds of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided basis of qualifications, merit, and business need.
