Technical Support Engineer
2 days ago
Job Title: Technical Support Engineer Location: Remote Job Type: Full-time This role requires working from 8:00 AM to 5:00 PM CST (6:30 PM - 3:30 AM IST) At RemoteStar, we're currently hiring for one of our clients based in Houston, TX. About Client: A fast-growing US-based SaaS company is transforming how energy firms manage operations. Their end-to-end ERP platform streamlines field data, production, finance, land, and compliance, delivering real-time insights and operational efficiency. With a strong client base and innovative tech, they’re redefining digital transformation in the energy and utilities sector. Role & Responsibilities: - Provide Level 3 support. - Diagnose, troubleshoot, and resolve production issues, ensuring swift resolution to minimize customer impact. - Conduct root cause analysis (RCA) for recurring issues and implement permanent fixes. - Maintain and troubleshoot MS SQL Server databases, ensuring data integrity, availability, and performance. - Collaborate with Level 1 and Level 2 support teams to escalate and resolve issues efficiently. - Document fixes, enhancements, and issue resolutions to facilitate knowledge sharing and future reference. - Assist in the release of hotfixes or patches in coordination with the development team. - Ensure compliance with Service Level Agreements (SLAs) for response times and issue resolution. - Share feedback with product and engineering teams regarding product supportability and customer pain points. Requirements & Qualifications: - 5+ years of experience in a technical support role - Strong proficiency in at least one programming language – Ruby, Golang, Python or Javascript. - Solid knowledge of Microsoft SQL (MS SQL) for database maintenance and troubleshooting. - Strong understanding of REST APIs and experience in troubleshooting API-related issues - Experience with monitoring tools (e.g., Prometheus, Grafana, AWS CloudWatch) - Proven experience in conducting root cause analysis (RCA) and resolving production issues. - Familiarity with support tools (e.g., Jira) and processes for issue tracking and maintaining Service Level Agreements (SLAs). - Excellent communication skills to effectively interact with customers and internal teams. - Ability to work independently and resolve production issues in high-pressure environments. - Previous experience in CST shifts or a support-oriented role is preferred.
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Vellore, India Tek Support Full timeJob Title: AI Solutions Architect – Technical Interview Panel ExpertExperience Level: 20+ years (with 8+ years in AI/ML system architecture)Location: RemoteEmployment Type: Full-TimeJob Summary:We are looking for a highly experienced AI Solutions Architect to serve as a Technical Interview Panel Expert for evaluating candidates in Artificial Intelligence,...
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Vellore, India Tek Support Full timeJob Title: AI Solutions Architect – Technical Interview Panel ExpertExperience Level: 20+ years (with 8+ years in AI/ML system architecture)Location: RemoteEmployment Type: Full-TimeJob Summary:We are looking for a highly experienced AI Solutions Architect to serve as a Technical Interview Panel Expert for evaluating candidates in Artificial Intelligence,...
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Technical Documentation
1 week ago
Vellore, India Carelabs Full timeAs dedicated Technical Documentation & Engineering Support role will streamline workflows, reduce turnaround times, and ensure consistency and compliance with industry standards.Must-Have (Non-Negotiable & Essential)Background in Electrical / Power Systems Engineering (degree or diploma).Ability to read and interpret SLDs, BOQs, and electrical...
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Senior Electrical
1 week ago
Vellore, India Quad-Team Technical Services Inc. Full timeLocation: Remote (Overseas candidates welcome)Job Type: Full-Time | RemoteAbout UsWe are a California-based electrical and low-voltage contractor specializing in design-build solutions for commercial and government projects. Our scope includes electrical power systems, security cameras, access control, structured cabling, audiovisual systems, and...
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Python Developer
1 week ago
Vellore, India Tek Support Full timeJob Title: Python Developer (AI / Backend Focus) – Technical Interview Panel ExpertExperience Level: 20+ years (with Python and backend system expertise)Location: Gachibowli, Hyderabad, Telangana / 100% OnsiteEmployment Type: Full-TimeJob Summary:We are seeking a senior Python Developer to join as a Technical Interview Panel Expert for evaluating backend...
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Project Technical Support III
5 days ago
Vellore, Tamil Nadu, India VIT Full time ₹ 2,24,000 - ₹ 3,52,000 per yearApplications are invited for the post of Project Technical Support III for the sponsored project funded by the Indian Council of Medical Research (ICMR) under the Centre for Advanced Research scheme to the VIT School of Bio-Science and Technology (SBST), Vellore Institute of Technology (VIT), Vellore, T.N, India.Title of the Project:"Generation of...
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Senior technical recruiter – engineering
2 weeks ago
Vellore, India ITCO Solutions, Inc. Full timeUS Senior Technical Recruiter – Engineering & Non-IT ITCO Solutions, Inc. India (Remote) Pacific Time 100% Remote, Offshore Recruitment Long Term (Years) Contract / Commission / Spread We are currently seeking experienced Recruiting Professionals with expertise in Engineering and Non-IT staffing for ITCO’s Workforce Services Team. You will recruit for...
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Information Technology Desktop Support
23 hours ago
Vellore, India Abans Finserv Full timeAbans Financial Services Ltd. is a listed, diversified financial services company offering a comprehensive suite of solutions across broking, commodity trading, asset management, financing, and investment advisory. Headquartered in Mumbai, the company operates with a strong presence in both Indian and global markets, serving institutional, corporate, and...
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Information Technology Desktop Support
17 hours ago
Vellore, India Abans Finserv Full timeAbans Financial Services Ltd. is a listed, diversified financial services company offering a comprehensive suite of solutions across broking, commodity trading, asset management, financing, and investment advisory. Headquartered in Mumbai, the company operates with a strong presence in both Indian and global markets, serving institutional, corporate, and...
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Technical Architect
6 days ago
Vellore, India Whatjobs IN C2 Full timeTechnical Architect (.NET | Cloud | Enterprise Systems) Location: India (Remote / Any City) Organization: Gov2Biz Overview Gov2Biz is looking for a Technical Architect to drive the design and evolution of our next-generation Licensing, Enforcement, and Tax Collection platform — a large-scale enterprise system built on the Microsoft .NET ecosystem and...
