E-commerce Operations Executive

24 hours ago

Noida, India Shefali Agrawal (Proprietor of E Friend Technologies) Full time

Job Description Job Title: E-commerce Operations Executive / Associate B2B & qCom Location: Noida Department: E-commerce Operations Reporting To: Sr. Ecom Mgr CTC: 4.0 6.0 LPA (based on experience and skillset) Role Summary: We are looking for a detail-oriented and process-driven E-commerce Operations Executive to manage backend operations, inventory tracking, and platform coordination across Amazon B2B, Flipkart B2B, and Quick Commerce (qCom) channels. The ideal candidate must have a strong understanding of inventory movement, order fulfilment, and Excel-based data management. Key Responsibilities: Inventory Management: o Track and manage inventory movement across warehouses and online platforms. o Ensure real-time stock visibility and reconciliation with internal and external systems. o Identify and resolve any stock discrepancies or operational gaps. Order Fulfilment & Tracking: o Oversee daily order processing, dispatch coordination, and delivery tracking for B2B and qCom platforms. o Liaise with logistics and warehouse teams to ensure timely GRNs and PODs. o Maintain adherence to SLA and platform compliance requirements. Platform Operations: o Coordinate with Amazon and Flipkart B2B teams for PO fulfilment, ASN creation, and inwarding status. o Support Quick Commerce partners (Blinkit, Zepto, Instamart, etc.) for real-time stock updates and dispatch accuracy. Excel & Reporting: o Maintain structured data logs and prepare reports for internal reviews. o Use Excel tools (Pivot Tables, VLOOKUP, formulas) to analyze dispatches, inventory flow, and sales trends. Process Support: o Ensure proper documentation for all dispatches and receipts. o Proactively support issue resolution by coordinating with relevant departments. Requirements: Graduate in Commerce, Business Administration, Supply Chain, or related field. 14 years of experience in e-commerce operations, backend order management, or platform support. Strong working knowledge of Amazon B2B and Flipkart B2B operations. Proficiency in Microsoft Excel (must have: Pivot, VLOOKUP, basic formulas). Exposure to Quick Commerce operations (Blinkit, Zepto, Instamart, etc.) is a plus. Excellent coordination and follow-up skills, with a process-oriented mindset. Preferred Skills: Experience with Uniware, Vinculum, or similar OMS/WMS platforms. Strong documentation habits and structured approach to data handling. Ability to thrive in a fast-paced, cross-functional environment.

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