Director - CTI Service Delivery - Cybersecurity
1 week ago
Job Description Key Responsibilities: Leadership & Strategy: - Lead the Cyber Threat Intelligence service delivery teams, fostering a culture of customer delight. - Restructure/expand the team and implement standard processes to support CloudSEKs rapid global growth. Customer onboarding - Collaborate with internal teams to develop and own the customer onboarding process, including RACI. - Manage the customer onboarding project delivery - Maintain high-quality onboarding to establish great customer experience and demonstrate best value of the product and services. Threat Intelligence Operations: - Oversee the collection, analysis, and dissemination of threat intelligence to customers. - Establish processes for continuous monitoring and assessment of cyber threats, in collaboration with the threat research team. - Enable/Support Customer Success Managers to be able to demonstrate valuable outcomes to the customers - Ensure effective communication and collaboration with internal teams and external partners. Technical Operations: - Establish an Incident and Problem Management process - Proactively identify any technical issues, data discrepancies on the platform and run through the Incident Management process. - Deliver key operational metrics for analysis and decision making - Continuously identify areas of process improvement and take appropriate actions Engineering & Tools Development: - Work closely with product engineering and threat research teams to enhance detection and response capabilities. Collaboration & Stakeholder Engagement: - Build and maintain relationships with key customer stakeholders (CSMs, Product Engineering, Threat Research, Leadership). - Collaborate with law enforcement and intelligence agencies to share information and best practices. Team Development: - Mentor and develop team members, promoting professional growth and technical expertise. - Foster a collaborative and dynamic team environment. Qualifications: - 10+ years of experience in cybersecurity, with a focus on threat intelligence, analysis, and operations. - Proven experience in a leadership role, with a track record of managing high-performing teams. - Strong communication and interpersonal skills, with the ability to convey complex information to a variety of audiences. - Deep understanding of cyber threat landscape, attack vectors, and mitigation strategies. - Strong technical background with familiarity in security technologies (SIEM, EDR, threat intelligence platforms). - Relevant certifications (CISSP, CISM, GIAC, etc.) are a plus.
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Director - CTI Service Delivery
4 days ago
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Director - CTI Service Delivery
5 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI...
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Director - CTI Service Delivery
3 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI...
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Director - CTI Service Delivery
1 day ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
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Director - CTI Service Delivery
6 hours ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
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Director - CTI Service Delivery
4 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
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Director - CTI Service Delivery
4 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
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Director - CTI Service Delivery
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Director - CTI Service Delivery
3 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
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Director - CTI Service Delivery
6 days ago
Bengaluru, Karnataka, India CloudSEK Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal We believe that work and the workplace should be joyful and always buzzing with energyCloudSEK,one of India's most trusted Cyber security product companies, is on a mission to build the world's fastest and most reliable AI technology that...
