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IBM Spectrum Backup Engineer L2 @ Manesar
1 month ago
Key Responsibilities:
- Provide remote troubleshooting and analysis assistance for usage and configuration questions. Review diagnostic information to assist in isolating the cause of problems, including
- interpreting traces and dumps.
- Identify known defects and implement fixes to resolve issues.
- Develop best practice articles and support utilities to improve support quality and productivity.
- 8:45 AM 5:15 PM support windows, Ensure 24x7 support operations if required.
- Administer and maintain Linux/Unix systems and Power Servers.
- Perform system upgrades, patch management, and performance tuning.
- Monitor system performance and ensure high availability of infrastructure.
- Implement and manage security policies and procedures
Required Technical and Professional Expertise:
- Minimum of 6 years of experience with data protection or storage software as an administrator, solution architect, or in client-server technologies.
- Strong customer interaction skills and the ability to clearly articulate solutions and options.
- Familiarity with complex software problems across multiple client and server platforms, including UNIX, Linux, AIX, and Windows.
- Experience with storage area networks (SAN), network protocols, cloud, and storage devices.
- Hands-on experience with storage virtualization is a plus.
- Flexibility in schedule and availability, including second shift and weekend scheduling.
- Excellent communication skills, both verbal and written.
- Proven experience in Linux/Unix system administration.
Preferred Skills:
Excellent organizational skills.
Good analytical and problem-solving skills.
Experience with backup solutions such as Spectrum Protect and Commvault
Knowledge of SAN/NAS, FC switches, and tape libraries.
Understanding of IT infrastructure and components used by backup or storage solutions.
- Familiarity with scripting languages (e.g., Shell, Python) for automation tasks.
