HR operations global
1 day ago
Job Description Key Responsibilities: - Lead a team of HR Operations Associates handling global employee and manager HR queries. - Serve as case manager by assigning cases, monitoring queues, and ensuring timely, accurate resolution within SLAs. - Act as an escalation point for complex and sensitive HR queries, coordinating with COEs and regional HR teams for proper resolution. - Collaborate with regional HR teams and COEs to enhance process effectiveness and employee experience. - Monitor team workload distribution and optimize resource allocation across regions and shifts. - Review and analyze operational metrics, productivity, and service statistics to drive performance improvements. - Support training, knowledge sharing, and upskilling of team members on HR policies, tools, and systems. - Contribute to continuous improvement initiatives focused on process standardization, efficiency, and scalability. - Use Excel and data analysis to identify trends, gaps, and opportunities for improving service delivery. - Ensure SOPs and knowledge content are up to date and relevant. - Manage a wide range of HR queries including policies, transactions, data, and records. - Utilize case management tools to deliver accurate, empathetic, and professional support. - Provide reporting support and operational assistance for region-specific HR activities. - Ensure compliance with internal policies and local labor laws in all HR request handling. - Maintain updated knowledge of global and regional HR compliance requirements. - Support global HR initiatives and process improvement projects with a focus on scalability and user experience.
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HR operations global
2 days ago
Bengaluru, Karnataka, India Teamware Solutions Full time ₹ 6,00,000 - ₹ 18,00,000 per yearReports To: Director - ERC Years of Experience: Typically requires a minimum of 6-7 years of related Global HR Operations experience with atleast 4+ years in managing people. Job Role: Lead a team of HR Operations Associates handling global employee and manager queries Be a case manager, assigning cases, overseeing queues to ensure timely and accurate...
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Global HR Process
5 days ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
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Global HR Process
5 days ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
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Global HR Process
5 days ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
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Global HR Process
5 days ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
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Global HR Process
4 days ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
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Global hr process
31 seconds ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
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Global HR Process
5 days ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
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Global hr process
4 days ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
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Global HR Process
5 days ago
Bengaluru, India IDC AsiaPacific Full timeThe Leader of HR Operations & Services is a pivotal role that ensures seamless delivery of human resources services across a global organization. This individual will oversee critical HR functions, including global payroll and benefits administration, data integrity, and the development of HR dashboards and global compensation practices. They will also...
