Urgent Search Director – Client Services
4 weeks ago
Job Description: Director - Account Growth Location: Bangalore, India (In-office, Monday to Friday) The Opportunity As an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to unlock growth opportunities while minimizing churn. You will serve as a trusted advisor to clients, ensuring they realize maximum value from our solutions, and as a growth catalyst for the business by identifying and capturing opportunities to expand partnerships. Key Responsibilities: 1.Account Expansion & Revenue Growth Develop and execute growth strategies for strategic accounts, driving upsell, cross-sell, and renewals. Partner with Sales and Product teams to design tailored solutions that align with customer priorities and business outcomes. Build multi-threaded relationships across client organizations to identify new growth avenues. 2.Retention & Churn Prevention Own account health metrics, forecasting renewals and proactively addressing risks to prevent attrition. Create and implement account retention playbooks, ensuring consistent engagement and value delivery. Act swiftly on early warning signals to protect revenue and maintain long-term relationships. 3.Strategic Account Leadership Serve as the executive point of contact for senior client stakeholders, establishing trust and thought leadership. Lead quarterly and annual business reviews (QBRs/ABRs), driving alignment on joint success plans and measurable outcomes. Champion the customer’s voice internally, influencing product development and service improvements. 4. Insights & Reporting Analyze account performance, revenue trends, and growth opportunities, presenting actionable insights to leadership. Monitor churn drivers and expansion levers, translating insights into strategic account plans. Share success stories and best practices to scale account growth programs across the portfolio Qualifications & Skills 10+ years in account management, customer success, or business development, with a proven track record of driving growth in enterprise accounts. Strong commercial mindset with expertise in renewals, upsell, cross-sell, and churn reduction strategies. Ability to engage and influence C-level executives as a trusted advisor. Exceptional relationship-building and negotiation skills. Strong analytical and strategic planning skills, with the ability to turn insights into action. Comfortable working cross-functionally with Sales, Marketing, Product, and Delivery teams.
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[Urgent Search] Client Director
3 weeks ago
Bengaluru, India Everest Group Full timeJob Description About Everest Group Everest Group is a research firm helping business leaders confidently navigate today's market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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(Urgent Search) director cloud architect
3 weeks ago
Bengaluru, India Gateway Search Full timeJob Description Position Summary: We are seeking a visionary and accomplished Director of Cloud Architecture to lead enterprise-wide cloud transformation initiatives across Azure, AWS, and GCP. This strategic leadership role demands deep technical expertise, a strong architectural vision, and the ability to influence across business and technology domains....
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Client Director
3 weeks ago
Bengaluru, India Everest Group Full timeAbout Everest Group Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
3 weeks ago
Bengaluru, India Everest Group Full timeAbout Everest GroupEverest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
2 days ago
Bengaluru, India Everest Group Full timeAbout Everest GroupEverest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
1 week ago
Bengaluru, India Everest Group Full timeAbout Everest Group Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
1 week ago
Bengaluru, India Everest Group Full timeAbout Everest Group Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
2 weeks ago
Bengaluru, India Everest Group Full timeAbout Everest GroupEverest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
3 weeks ago
Bengaluru, India Everest Group Full timeAbout Everest GroupEverest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
2 weeks ago
Bengaluru, India Everest Group Full timeAbout Everest GroupEverest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
