15h Left Network Engineer

3 weeks ago

Bengaluru, Karnataka, India LTIMindtree Full time
Experience required: 5 to 8 years

Location: Bengaluru

Job details:

- Basic knowledge of L2/L3 protocols
- Basic knowledge of security products
- Basic knowledge of Licensing on network devices
- Added advantage if knowledge on Cisco ISE product

Roles and Responsibilities:

- Strong business acumen to understand new concepts quickly esp. related to SaaS/Subscription Licensing for technical products
- Be able to drive business decisions with stakeholders/Cisco
- Be able to articulate business problems/proposals with proper justification backed by reason, logic and data
- Execute on the business decisions by creating solution/processes Skilled in using PPT and Excel tools
- Responsible for issuing demo licenses to true customers, partners, and Internal team for Lab testing purposes by following standard threshold.
- As a Licensing Manager, accountable to validate the request and share approval for customers to proceed with Renewal process.
- Accountable to incorporate Product policy and procedure changes in customer facing and Internal documents at set Intervals.
- Conduct informal meetings with respective stakeholders to perform Quality audits/checks on internal license reporting tools to clear backlogs.
- Handle critical approvals on Permanent Licenses for public and private sector customers which comply fully with relevant process.
- Responsible for creation, maintenance and deletion of Product IDs that enables customers to purchase required licenses.
- Procure Quarterly Budget approvals from Finance team for publication of product documents and submit RFP to suppliers for specific product services.
- Identify Lead/drive marketing initiatives with internal key stakeholders and core team members ensuring all the activities are delivered within set timeline for new Technology/product launch.
- Design and manage customer feedback survey, which helps product management team to capitalise on customer response for product improvisation/enhancement.

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